Major Account Manager

Role Overview

Clarivate is hiring a Strategic Account Manager – Major Accounts to join our team. The Strategic Account Manager is a senior individual contributor responsible for managing, growing, and expanding relationships with key global clients across Life Sciences and Healthcare. This role owns a portfolio of high‑value enterprise accounts and serves as a trusted advisor to senior executives and cross‑functional stakeholders. The primary objective is to drive revenue growth, retention, and long‑term customer value.

• Bachelor’s degree or equivalent experience
• 10+ years in enterprise sales or strategic account management
• Experience selling into pharmaceutical or biopharma companies
• Proven ability to manage complex enterprise accounts
• Experience selling data, analytics, or consulting solutions
• Advanced degree in business or life sciences
• Experience managing global, matrixed client relationships
• Familiarity with enterprise procurement and contract expansion
• Experience in market access, clinical, or data solutions
• Strong consultative selling skills
• Excellent communication and negotiation skills

• Own and grow a portfolio of strategic accounts with accountability for revenue growth and retention
• Build and maintain senior‑level relationships including C‑suite stakeholders
• Develop and execute comprehensive account plans
• Identify whitespace and drive cross‑sell and upsell opportunities
• Lead complex, consultative sales cycles and enterprise negotiations
• Serve as primary point of contact and ensure strong customer experience
• Conduct executive business and account reviews
• Partner cross‑functionally across internal teams
• Maintain accurate pipeline, forecasting, and CRM data
• Stay current on industry trends

• Revenue growth and retention
• Executive relationship strength
• Pipeline quality and forecast accuracy
• Customer satisfaction and partnership value
• Effective internal collaboration

The Strategic Account team manages Clarivate’s largest and most complex customers across Life Sciences and Healthcare, spanning multiple geographies and stakeholder groups.

This is a full‑time position, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed. Global flexibility: 25‑30% of travel is required.

The expected base salary for this position is $153,600 – $172,800 USD per year. This role is eligible for incentive or bonus earnings. Individual pay is based upon experience, education, skill, and ability, expertise, and relevant factors. In addition to a competitive remuneration package, you will be eligible to participate in a benefits package that includes medical, dental, prescription drug, life insurance, 401(k) with match, long‑term disability coverage, vacation, sick time, volunteer time, discount programs, and more.

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non‑discrimination in all locations.