Associate Account Manager

Location

Phoenix, AZ area (Hybrid with weekly regional travel within a 300 mile radius of Phoenix).

Full-Time

Base salary around $58,000 with opportunity to earn additional variable compensation related to sales goals.

Comprehensive benefits, company-matched 401(k), paid time off, competitive compensation, company-issued vehicle, cell phone, laptop, and much more!

At Nelson-Jameson, we’ve been a trusted partner in the food manufacturing industry since 1947. We provide high-quality products and innovative solutions that help businesses maintain top standards in quality, safety, and compliance. As a family-owned company, we believe in accountability, teamwork, and growth—for our people and the business. We take pride in our close-knit, supportive culture where every team member has a voice and the chance to grow.

If you're looking for a rewarding career with a team that works hard and stays optimistic, we’d love to have you join us!

The Associate Account Manager role is a hands-on, developmental opportunity for early-career or pivoting professionals eager to grow into account or territory management. In this field-based role, you’ll support and help expand customer programs by ensuring the right products are in the right place at the right time, engaging with plant personnel on-site, and learning the full lifecycle of account management—from inventory execution to identifying new business opportunities.

You’ll partner with Strategic Account Managers (SAMs), Inventory Solutions team members, and product teams to respond to customer needs, prepare purposeful visits, and contribute to strategic growth.

We’re looking for someone who is curious, service-minded, and adaptable—comfortable in food and dairy manufacturing environments, confident working independently, and motivated to learn. A background in inventory, customer service, or operations is helpful, and an interest in building a career with customers at the center is key. Regional travel makes up about 75% of your week, with occasional overnight stays and infrequent national travel for team meetings or industry events.

A company-issued vehicle is provided, and a valid driver’s license, insurable driving record, and ability to fly domestically are required.

• Support customer sites through on-site service, including inventory support, product labeling, and order coordination.
• Perform Vendor-Managed Inventory (VMI) tasks such as usage tracking, scanning, reporting, and maintaining accurate stock levels.
• Build strong customer relationships by serving as a reliable, in-person contact and responding promptly to needs or inquiries.
• Assist in the execution of strategic growth plans by preparing purposeful visits, identifying opportunities, and profiling accounts.
• Document interactions in the CRM and coordinate internally to ensure timely and complete program fulfillment.
• Shadow Account Managers to learn account lifecycle management and support expansion efforts across assigned accounts.
• Travel regionally (approximately 75%), primarily via day trips with occasional overnight stays.

• Education:
  
  High school diploma or equivalent
• Experience:
  
  Previous experience in sales, customer service, inventory, food or dairy manufacturing, or related field (this may include internships, part-time roles, or volunteer experience)
• Strong communication and relationship-building skills, with a passion for providing timely, attentive, and solution-oriented customer service.
• Independent, self-starter mindset with the ability to manage a territory and schedule effectively.
• Willingness to work in varying plant environments requiring applicable PPE to be worn.
• Proficiency with computer programs such as Microsoft Office products, along with willingness and ability to learn new software such as CRM and ERP systems.
• Travel:
  Ability to travel approximately 75% of the time, primarily for regional day-travel within a 300 mile radius of Phoenix. This includes occasional overnight stays and infrequent national travel for internal meetings, trade shows, or industry events. Must possess a valid driver’s…