Account Manager West Region - Fire & EMS

We're always looking for talented Account Managers to support our Fire & EMS customers across the Western United States. This is an evergreen posting — meaning we maintain an active pipeline of candidates for Account Manager roles as our business continues to grow. If you have a passion for public safety technology and building lasting client relationships, we'd love to connect.

As an Account Manager at ESO supporting the Western Region, you will own the ongoing relationships and growth opportunities within our existing customer base across the Fire and EMS markets. Your focus will be ensuring clients' continued success with ESO's platform while identifying upsell opportunities and expanding our presence across fire departments, EMS agencies, and public safety organizations.

This role reports to the Director of Sales.

• Manage a sales pipeline across a territory of named Fire and EMS accounts throughout the Western United States.
• Build and maintain relationships with key decision makers across fire departments, EMS agencies, and regional public safety organizations through consistent, meaningful engagement.
• Educate clients, agencies, and partners on ESO's Fire and EMS product suite through meetings, demonstrations, and collaboration with internal subject matter experts.
• Develop and present tailored sales proposals that address each client's specific needs.
• Accurately forecast sales opportunities and maintain a disciplined, data-driven pipeline.
• Lead and support contract negotiations, driving opportunities to closure against a sales quota.
• Work closely with stakeholders across both EMS and Fire sectors to ensure alignment and client success.

• 2+ years of experience in a direct sales or account management role.
• Demonstrated ability to meet and exceed sales quotas.
• An enterprise sales mentality — you think holistically about deals and relationships.
• The drive and adaptability to thrive at a fast-growing company.
• Bonus:
  Background in military, EMS, or firefighting — you’ll bring invaluable context to our customers and market.

ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity and affirmative action employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religion; race; national origin; political affiliation; sexual orientation; disability; veteran status; or other non-merit factor. This is an evergreen posting. Submission does not indicate an immediate opening.

ESO is an equal opportunity employer.