UCaaS & Critical Communications Sales – SLED Account Manager

UCaaS & Critical Communications Sales – SLED Account Manager

Full-time

UCaaS & Critical Communications Sales – SLED Account Manager (101

VOICE & ARVOS Push-to-Talk)

IT Management Corporation (ITMC), dba 101

VOICE, is a leading provider of Unified Communications, Contact Center, Networking, Security, and Critical Communications solutions serving State, Local Government, Education (SLED), Healthcare, and other public sector organizations across the United States.

Since 2009, ITMC has helped organizations modernize their communications and IT infrastructure through secure, scalable, and resilient technology solutions. As a trusted advisor, we partner with our customers to design, deploy, and support mission-critical environments that improve collaboration, reliability, and operational efficiency.

Recognized on the Inc. 5000 list four times and featured multiple times on CRN's Solution Provider rankings, ITMC has built a reputation for technical expertise, exceptional customer service, and long-term partnerships.

At ITMC, our mission is simple:
Deliver secure, reliable technology solutions that keep organizations connected when communication matters mos

• 101
  
  VOICE UCaaS, Hosted PBX, SIP Trunking, and VoIP solutions
• Microsoft Teams Voice and collaboration solutions
• CCaaS and AI-powered contact center platforms
• Enterprise networking, wireless, and cybersecurity solutions
• Professional and managed IT services
• ARVOS Push-to-Talk (PoC) solutions for education, healthcare, transportation, government, and public safety organizations

• Develop and execute a territory growth strategy focused on SLED, Healthcare, and Public Sector organizations.
• Identify, qualify, and close new business opportunities while expanding existing customer relationships.
• Build trusted relationships with CIOs, IT Directors, Superintendents, municipal leaders, procurement teams, and executive stakeholders.
• Manage the full sales cycle from prospecting and discovery through solution design, proposal development, contract negotiation, and close.
• Conduct executive presentations, customer demonstrations, and business reviews.
• Collaborate with engineering, solution architects, project management, and leadership to develop customer solutions.
• Navigate public sector procurement processes, including RFPs, RFIs, cooperative purchasing agreements, and contract vehicles.
• Maintain accurate pipeline management, forecasting, and CRM documentation.
• Represent ITMC at industry conferences, customer events, and regional networking opportunities.
• Develop long‑term strategic accounts by identifying expansion opportunities and serving as a trusted advisor throughout the customer lifecycle.

• 5+ years of telecom, UCaaS, or cloud communication sales experience
• Proven experience selling into State, Local Government, Education, or Healthcare
• Demonstrated ability to generate and close net-new business
• Experience managing complex, consultative sales cycles
• Strong understanding of public sector buying processes
• Track record of meeting or exceeding quota

• Background working with a telecom service provider, CLEC, or UCaaS company
• Experience with public sector contracts, cooperatives, or framework agreements
• Knowledge of E-Rate, CTF, or public funding models
• Familiarity with MEDDICC, Challenger, or similar methodologies
• Strong territory planning and account development skills
• Experience selling critical communication or mobility solutions
• Existing relationships in the SLED ecosystem

• Award‑winning, fast‑growing company with national reach
• Strong reputation in education and government markets
• Differentiated portfolio including AI and mission‑critical communications
• Entrepreneurial culture with leadership access
• Competitive compensation and growth opportunity
• Ability to make a real impact in communities and public institutions

All your information will be kept confidential according to EEO guidelines.