Vice President, Regional Builder Manager; Northern California

The Vice President, Regional Builder Manager (RBM) is responsible for driving residential purchase mortgage growth through the development, management, and expansion of strategic builder and developer relationships across an assigned region. This role serves as the business development leader for the Condo Builder lending channel in its designated region, partnering with home builders, developers, and sales leadership to increase mortgage capture rates, enhance customer experience, and expand market share.

The RBM is accountable for executing regional growth strategies, identifying new partnership opportunities, and ensuring successful delivery of mortgage solutions within builder communities.

Essential qualifications include extensive knowledge of residential mortgage lending, the new construction financing process, builder sales environments, and relationship-based business development.

• Identify, pursue, and secure new builder and developer relationships that support regional growth objectives.
• Develop and execute business plans designed to increase purchase mortgage production and builder referral volume.
• Build and maintain relationships with builder executives, sales leaders, and operational stakeholders.
• Represent the organization at industry events, builder functions, and trade association meetings.

• Serve as the primary relationship manager for assigned builder and developer partnerships.
• Conduct regular business reviews and performance evaluations with builder partners.
• Collaborate with builder leadership to identify opportunities to improve customer experience, mortgage penetration, and operational efficiency.
• Act as the escalation point for builder-related issues and ensure timely resolution.

• Partner with Division Managers, Senior and Area Lending Managers, and Home Lending Advisors to execute builder growth strategies.
• Support recruiting, onboarding, and development of builder-focused Home Lending Advisors.
• Deliver coaching, education, and best practices related to builder sales execution and new construction lending.
• Monitor relationship performance and drive accountability around referral conversion, application pull-through, and funding results.

• Collaborate with Operations, Underwriting, Marketing, Product and Compliance partners to support builder initiatives.
• Advocate for builder partner needs while maintaining adherence to regulatory and corporate requirements.
• Support implementation of new products, programs, and strategic initiatives impacting builder business.

• Maintain expertise in regional housing trends, builder activity, competitive positioning, and new construction lending practices.
• Analyze market opportunities and provide recommendations to leadership regarding growth strategies and partnership development.
• Utilize reporting and analytics to measure relationship performance and identify opportunities for improvement.

• 7+ years of mortgage lending experience.
• 5+ years of experience in business development, account management, or relationship management.
• Demonstrated success developing and managing strategic referral partnerships.
• Extensive knowledge of residential purchase transactions and new construction lending.
• Proven ability to influence stakeholders and drive results across multiple levels of an organization.
• Exceptional communication, presentation, and relationship-building skills.
• Strong analytical skills with proficiency in Excel, PowerPoint, and performance reporting tools.
• High School Diploma or equivalent work experience is required.

• Experience working directly with national/regional home builders or residential sales and marketing firms.
• Knowledge of condominium lending and project approval processes.
• 5+ years of leadership experience supporting sales teams across multiple markets.

About Us

Chase is a leading financial services firm dedicated to helping American households and small businesses succeed through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We offer a competitive total rewards package, including a base salary determined by role, experience, and location. Eligible roles may receive commission-based pay or discretionary incentive compensation. Benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and more.

We are an equal opportunity employer dedicated to diversity and inclusion. We do not discriminate on the basis of any protected attribute. We also make reasonable accommodations for applicants' and employees' religious practices and physical or mental health needs.

Equal Opportunity Employer/Disability/Veterans