Business Development Representative

Radial is a leading B2C eCommerce fulfillment solutions provider, powering world‑class customer experiences with tailored, scalable fulfillment for mid‑market and enterprise brands.

The Business Development Representative reports to the Director of Demand Generation and works cross‑functionally with Sales and Demand Generation teams to drive revenue and growth.

• Lead Generation & Account Research – Research and identify eCommerce retailers/brands that align with Radial’s ICP and priority vertical markets (e.g., apparel/footwear, health/beauty). Build and maintain targeted account lists using approved tools and data sources. Identify buying signals and triggers (growth, scaling, fulfillment pain, international expansion, platform shifts, service disruptions, CX/returns challenges) to prioritize outreach.
• Outbound Prospecting – Proactively generate new leads through outbound channels including cold email, cold calls, social selling, and network outreach. Execute sequenced, multi‑touch cadences aligned to defined plays and messaging. Personalize outreach based on account context, role/persona, and relevant trigger signals.
• Lead Qualification & Meeting Setting – Qualify leads using defined criteria (fit, pain, timing, decision process, volumes/complexity, current state) and ask effective discovery questions. Schedule meetings for prospects and assigned Sales Directors with clear context, agenda, and qualification notes. Support transition‑readiness conversations and articulate Radial’s onboarding/implementation approach (including Fast Track positioning where applicable). Maintain consistent follow‑up with non‑ready leads via structured nurture touches and re‑qualification.
  
  Meet or exceed speed‑to‑lead expectations for inbound inquiries (SLA defined by the team).
• CRM Hygiene & Performance Management – Maintain accurate CRM activity, lead/account/contact records, and dispositioning. Track and report on weekly productivity and performance metrics (activity, connection, meeting set, conversion rates) and continuously improve based on results. Work collaboratively with assigned Sales Directors and Marketing partners to generate a healthy month‑over‑month pipeline.

• Proven experience as a B2B Business Development Representative, Sales Account Executive, or similar role.
• Hands‑on experience with sales tools (Salesforce, Salesloft, Zoom Info, etc.).
• Track record of achieving weekly/monthly lead quotas.
• Knowledge of supply chain/transportation and shipping is a plus but not required.
• Strong communication, listening, influencing, and persuasion skills.
• Comfortable working in a fast‑paced environment.
• Self‑starter with ability to achieve goals without daily supervision.
• Strong attention to detail, time management, and decision‑making skills.
• Strong business acumen and writing skills.
• Excellent organizational, project management, and collaboration skills.
• Proven ability to collaborate cross‑functionally and act as a positive agent of change.

• 1–3 years of experience in B2B lead generation, inside sales, or field marketing.
• Bachelor’s degree in Business Administration or comparable education/experience.

• This position is remote.
• No travel is required.

• Competitive benefits package including medical, dental, vision, paid life insurance, and disability (with employer HSA funding).
• Family planning coverage, including fertility and adoption benefits.
• 401(k) matching after 6 months with immediate vesting.
• Generous paid time off.
• Educational assistance and more.

Radial is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Radial is committed to ensuring its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation, please contact