Retail Cosmetics Sales Associate - CHANEL Beaute, Biltmore Fashion Park

Retail Cosmetics Sales Associate – CHANEL Beaute, Biltmore Fashion Park – Full Time

• Location:
  
  Phoenix, AZ, United States
• Schedule:
  
  Full-time
• Hourly Rate: $16.00 - $23.18*
• Sales Commission:
  Eligible
• * based on job, location, and schedule

Macy’s is more than just a store. We’re a story, captured hearts for more than 160 years, inspiring customers and employees alike.

Job Overview

As a Cosmetic Sales Colleague (Beauty Advisor) you are the trusted expert our customers rely on for all things beauty. Passionate about products and people, you create personalized and inspiring shopping experiences that build confidence and drive sales.

You’ll serve as both an educator and beauty expert—offering advice, product demonstrations, and tailored consultations. Your deep product knowledge and trend awareness allow you to introduce customers to new items that match their needs and style. Building lasting relationships is at the heart of your role. You’ll proactively grow and manage a loyal client base through follow-up, virtual outreach, and personalized service to exceed expectations and achieve sales goals.

Typical Day

• Begin energized and ready to make an impact, greet teammates, and ensure a clean and organized sales floor.
• Focus on customers: warm welcome, eye contact, personal conversation to build relationships.
• Maintain a shoppable space: keep counter and floor tidy, refresh signage, assist merchandise moves.
• Finish strong: share loyalty program, ensure customers have what they need, thank them sincerely.
• Support teammates with honesty and collaboration.

Who You Are

• Flexible availability: days, evenings, weekends, holidays with dependable attendance.
• Effective communication with customers, co‑workers, and supervisors.
• Fluent in spoken and written English; understands employment policies.
• Build personalized beauty experiences, demonstrate product application, and educate customers.
• Drive sales and customer loyalty by maintaining an organized space and using clienteling tools.
• Meet and surpass daily sales goals by delivering exceptional service.
• Acquire new customers by opening credit accounts and sharing loyalty benefits.
• Use point‑of‑sale technology and digital tools to streamline transactions.
• At least 1 year of customer service or selling experience required.

Physical Requirements

• Talking, lifting, constant moving, standing, and reaching with arms and hands.
• Standing at least two consecutive hours, lifting at least 25 lbs, stooping, kneeling, crouching, climbing ladders, reaching above eye level.
• Requires close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment, cash register, and processing transactions.

Benefits

• Competitive pay and benefits, including health, vision, dental, life, disability insurance.
• 401(k) match.
• Paid time off and eight paid holidays.
• Performance‑based incentives and annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.

We are an Equal Opportunity Employer committed to an inclusive work environment.

• Job Identification:
• Job Category:
  Stores
• Posting Date: 07/05/2026
• Location:
  
  2410 E Camelback Rd, Phoenix, AZ 85016, US