Senior Carrier Account Representative

We are hiring a Senior Carrier Account Representative for Arrive Logistics. The role requires an individual with previous third‑party logistics experience who is ready to put their expertise to work at the fastest‑growing brokerage in the country.

• Procure freight carriers and develop relationships with freight carriers listed within our CRM and/or identified through individual research.
• Develop strong freight carrier partnerships and capacity, arrange or negotiate loads for Arrive’s customers/shippers.
• Analyze market conditions, carrier availability, and customer shipping demands to determine which carriers can best support the customer and their specific shipping needs.
• Foster a cohesive working relationship with Arrive’s tracking team and engage with them daily to provide elite customer service from pick‑up to delivery.
• Maintain outstanding service performance.
• Consistently update tracking boards, connect with freight carriers regularly, and manage pre‑pick up status.
• Seek opportunities for new and existing customers to utilize committed capacity.
• Build strong internal relationships with the Business Development team.
• Utilize industry knowledge to resolve issues efficiently and independently.

• 2+ years in a Carrier Sales or Brokering role is required.
• Personable, hard‑working individuals who go above and beyond each day for themselves and Arrive.
• Resourcefulness, curiosity, and solutions‑orientation are key.
• A strong work ethic and the ability to hustle through the day are essential.
• Strong relationship building and the ability to establish rapport with internal and external partners.
• Comfortable taking risks and making quick decisions in a fast‑paced industry.

• Comprehensive benefits package including medical, dental, vision, life, disability, and supplemental coverage.
• Matching 401(k) program.
• Access to Employee Resource Groups.
• Office wide engagement activities, team events, and happy hours.
• Casual dress code.
• Convenient location near Phoenix airport and downtown Phoenix.
• Free coffee each morning.
• Free on‑site parking.
• Employee Assistance Program counseling sessions.
• Paid holidays, vacation time, and wellness days.
• 100% paid parental leave when you become a new parent.
• Referral Program.
• Relocation assistance for non‑local candidates.