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Specialist Manager, HSS

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Macmillan Learning
Full Time position
Listed on 2026-07-14
Job specializations:
  • Sales
    Business Development, Sales Representative, Director of Sales, Sales Development Rep/SDR
Salary/Wage Range or Industry Benchmark: 100000 - 110000 USD Yearly USD 100000.00 110000.00 YEAR
Job Description & How to Apply Below

At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission.

Responsibilities

Major responsibilities include, but are not limited to:

  • Hire, train and manage all direct reports.
  • Assist management colleagues with training and recruitment, as needed. Travel with and work effectively with each Sales Specialist to identify, develop, and close priority sales targets.
  • Consistently communicate, coordinate, and collaborate with Sales Specialists, Marketing Managers, and Editors in relation to product strategies and sales targets.
  • Identify priorities and execute plan to increase sales in assigned disciplines.
  • Develop team culture and maintain individual and team morale.
  • Work directly with the Directors of Sales and Specialist Teams to support sales strategy and continuously develop field sales reps.
Sales & Product Knowledge
  • Serve as a resource for sales presentations.
  • Collaborate with Sales Specialists, Sales Representatives, Sales Managers, Custom Specialists, Enterprise Solutions Specialists and Marketing/Editorial to develop and close key sales targets.
  • Facilitate business plan development and execution.
  • Work with sales teams to prioritize, consult and close top sales targets.
  • Develop in-depth knowledge of competitors' products.
Market Development, Planning and Growth
  • Work with Publishers, Editors, Marketing Managers, and field sales groups to develop successful strategies designed to gain market share.
  • Communicate and reinforce sales strategies with Sales Specialists, at regional and national meetings, and during work trips in the field with sales representatives.
  • Provide ongoing research and feedback on products, trends, and other developments in the field to Executive Leadership, Sales Management, Marketing and Editorial via Trip Reports and consistent usage of the CRM.
  • Assist with the planning and support of national, regional, and local meetings and impact events.
  • Partner with Product to assist in development of new product.
Training and Development
  • Facilitate ongoing customer training and support for key technology products post-adoption.
  • Collaborate with support teams throughout the organization.
  • Provide feedback to continuously improve training tools for internal and external customers.
  • Provide leadership, training and support for field sales groups.
Required Qualifications
  • Bachelor's Degree.
  • Minimum of 3 years of Sales Specialist/Sales Management experience.
  • Minimum of 5 years of successful college sales experience.
  • Ability to work well independently and collaboratively with field sales team and Marketing/Editorial.
  • Excellent interpersonal, communication, presentation, and relationship-building skills.
  • Ability to travel extensively and flexibly.
Preferred Qualifications
  • Demonstrated success in covered disciplines preferred.
  • Skilled at working/communicating cross-functionally to deliver results.
  • Successful experiencing coaching sales reps and building relationships.
  • Ability to develop and execute sales strategies that drive growth and achieve business objectives.
  • Ability to develop accurate sales forecasts and manage pipeline performance to achieve business objectives.
  • Ability to leverage AI tools and sales technologies to improve team productivity and sales effectiveness.

Salary Range: $100,000 - $110,000/year.

Exemption Status: Exempt

Physical Requirements:

Requires periods of close concentration; must be able to multi-task; must be able to travel 50%; work overtime – more than 40 hours a week, as needed.

The position is eligible for remote employment, excluding the following locations:
Alaska, Arkansas, Hawaii, Mississippi, South Dakota, West Virginia, Wyoming.

Benefits
  • Company Car Allowance
  • Competitive pay and bonus plan
  • Generous Health Benefits (Medical, Dental, Vision)
  • Contributions to your 401(k) retirement account through Fidelity
  • Generous paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day, Juneteenth, Indigenous People's Day, Election Day, and more)
  • Employee Assistance Program, Education Assistance Program
  • 100% employer‑paid life and AD&D insurance
  • And much more!

At Macmillan Learning, we believe diverse perspectives and backgrounds enrich our mission to improve lives through learning. We actively seek candidates who reflect a wide range of identities, experiences, and communities. We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status and background,…

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