ESI Educator
Listed on 2026-07-18
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Sales
Customer Success Mgr./ CSM
Position Title
ESI Benefit Educator
Work LocationPhoenix AZ, Flagstaff AZ, Las Vegas NV, Reno NV, Albuquerque NM, Las Cruces NM, Gallup NM, Carlsbad NM + 180-mile radius
Assignment Duration6 Months
Work ArrangementOnsite (client benefit fairs and events) – On-Call Role. No guaranteed hours. Position is on an as-needed basis.
Priority Hiring LocationsPhoenix AZ, Flagstaff AZ, Las Vegas NV, Reno NV, Albuquerque NM, Las Cruces NM, Gallup NM, Carlsbad NM + 180-mile radius
Position SummaryClient is seeking professional, engaging Benefit Educators to support client benefit fairs and events. This on-call role is ideal for individuals who enjoy face-to-face interaction and are comfortable representing a trusted pharmacy benefit services manager brand in public, client-facing environments.
Background & ContextThis is an on-call contingent role supporting our organization's pharmacy benefit events with no guaranteed hours. Work is offered based on client needs and event volume. Candidates must live within a 180-mile radius of listed locations and have reliable transportation.
Key Responsibilities- Deliver positive, informed member experiences by supporting individuals at client benefit fairs and events.
- Increase benefits awareness and engagement through proactive, professional attendee interactions.
- Build trust and confidence by answering high-level pharmacy benefit questions and connecting attendees to appropriate resources.
- Support consistent, high-quality event execution by sharing educational and promotional materials.
- Contribute to continuous improvement by completing required post-event feedback.
- Attend an annual training to build foundational knowledge of the organization, industry, and educator role.
- Participate in a 30-minute to 1-hour account-specific training session with the account team at least 48 hours prior to each assigned benefit fair.
- Professional attire and demeanor required at all events.
- Strong verbal communication and interpersonal skills.
- Comfort engaging individuals one-on-one and in small group settings.
- Professional presence in client-facing environments.
- Customer service or public-facing experience preferred.
- Familiarity with benefits or insurance information is a plus.
This position requires driving responsibilities. Candidates must have their own reliable transportation. This is a contingent role with no guaranteed hours.
Additional Information- This is an ESI Benefit Educator position – Health and Life licenses are NOT required.
- Training will be provided to ensure that you are well prepared to answer client questions.
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