Inside Sales Representative

Responsibilities

• Develop trusted advisor relationships by making outbound sales calls with customers, connecting, and influencing key business stakeholders at all levels of an organization.
• Analyze business intelligence data to identify potential sales and margin growth opportunities within assigned region to achieve quotas.
• Ensure the timely and successful delivery of our client‑focused solutions according to customer needs and objectives.
• Execute solid problem solving and strong business decision making confidence with sense of urgency.
• Proven negotiating skills with solid financial acumen to maximize profits.
• Manage multiple account projects at a time, while maintaining sharp attention to detail.
• Prospect and maintain customer database in CRM with sales notes, adherent to company procedures.
• Liaise with cross‑functional internal teams (e.g., Customer Service, Warranty, Watsco Ventures and equipment and parts Regional Sales Managers).
• Attend product and sales training meetings as required.
• Perform other duties as assigned.

• Proven sales experience with track record of over‑achieving quota.
• Strong phone presence, listening and presentation skills. Ability to manage a high volume of calls per day.
• Demonstrated computer skills and adaptability to new technology.
• Ability to work independently and in a team setting.
• Ability to meet assigned goals and objectives in designated time frames.
• Demonstrated aptitude for continuous learning. Able to learn, teach and lead.
• A willingness to learn and grow with our Company.

• Associate (2 year) Degree (preferred).
• Knowledge of HVAC terminology and HVAC product knowledge is a plus, but not required.
• Experience working with  or similar CRM a plus.