Inbound Sales Consultant Uncapped ; Hybrid - Phoenix, AZ

Inbound Sales Consultant
- Base Pay + Uncapped Incentive (Hybrid
- Phoenix, AZ)

Are you a persuasive communicator who thrives in a fast-paced, performance-driven environment? Join our team as an Inbound Sales Consultant and help customers protect what matters most. You will respond to calls coming into our call center by promoting Farmers insurance products, understanding customer needs, and selling the best-fitting solutions. You may also make outbound calls to optimize sales potential.

• Sell insurance products to inbound callers by gathering data, generating quotes, and binding the business; some outbound calls may be required
• Provide exceptional customer service and build strong relationships, educating customers on coverages and costs to help them select the most appropriate option
• Qualify customers as buyers of other products/services to create cross-sell and upsell opportunities
• Navigate multiple computer systems while effectively interacting with customers

Join a team where performance drives your paycheck. The compensation package rewards your success:

• Guaranteed annual base pay of $40,000+ based on experience
• Uncapped performance-based incentive with potential to increase earnings by $30,000+ annually on top of base pay
• Top performers may earn up to $75,000 additional on top of base pay

• Minimum 1 year of experience in a sales environment
• Active Property & Casualty or Personal Lines License
• Proven ability to meet quotas, metrics, and goals
• Ability to work in a fast-paced, high-energy environment
• Desire for a long-term career within the insurance industry
• Proven initiative, problem-solving, and prioritization skills
• Direct sales skills and the ability to influence customers and close sales
• Excellent written and verbal communication, with the ability to explain complex policy information clearly
• Must be eligible to obtain resident/non-resident property and casualty license in required states

• Sell insurance products to inbound customers, gathering data to generate quotes and bind coverage; outbound calls may be made
• Provide exceptional service and build relationships while educating customers on coverages and costs
• Qualify customers for other products/services to create cross-sell and upsell opportunities
• Navigate multiple systems while maintaining a positive customer experience

• Self-motivated & goal-oriented – set ambitious goals and pursue them
• Customer-focused – build trust and tailor solutions with empathy
• Tech-savvy & adaptable – navigate systems with ease and embrace change
• Coachable & curious – welcome feedback and seek growth
• Accountable & reliable – own outcomes and show up prepared

Workplace: Hybrid ( #LI-Hybrid )

Farmers supports a culture of collaboration and flexibility, with a hybrid work environment combining in-office and virtual days. Generally at least three days in the office and up to two days virtual for employees within fifty miles of the office.

Office location: 24000 Farmers Way, Phoenix, AZ 85085

Initial training may require in-office attendance; training days vary by business needs. After training, you’ll transition to a hybrid model (three days in office, two days virtual). Shifts may vary and include non-traditional hours.

Work Schedule: Availability to work various shifts, including evenings, Saturdays, and holidays, based on business needs.

Department

Hours:

• Training
  
  Hours:
  
  8:30am–5:00pm AZ time (with daylight savings adjustments)
• Monday–Friday: 7:00am–8:00pm AZ time (with daylight savings adjustments)
• Saturday: 7:00am–3:30pm AZ time (with daylight savings adjustments)

Full-time – 40 hours/week; five 8-hour shifts per week.

High School Diploma or GED

• Competitive salary commensurate with experience, qualifications, and location
• Bonus opportunities based on company and individual performance
• 401(k)
• Medical, Vision, Health Savings and Flexible Spending Accounts

Anticipated Final date to receive applications:
Open positions are typically posted for 8 to 21 days. If you are interested, submit your application promptly.

Farmers is an equal opportunity employer, committed to an inclusive workforce. We support employee well-being through benefits and community programs. To learn more about our culture and opportunities, visit