Business Development Representative

Business Development Representative
Build a Market. Build Relationships. Build Your Career.

Empower is seeking a driven, field-focused Business Development Representative to expand our presence within the personal injury market. This is a true business development role centered on opening new doors, creating referral partnerships, and building a book of business from the ground up.

We are not looking for someone to simply maintain relationships. We are looking for someone who creates them.

The right candidate is a disciplined hunter who thrives in the field, takes ownership of a territory, embraces accountability, and uses CRM as a competitive advantage. This person is persistent, highly self-motivated, comfortable hearing “no,” and committed to earning long-term trust through consistent follow-through.

This is not a desk-based account management position. It is a field sales role for someone who wants to build a market, develop meaningful relationships, and grow into a high-performing healthcare business development professional.

The position is structured around:

• 70% new business development and territory building
• 20% relationship management and account growth
• 10% CRM management, reporting, and internal collaboration

• Develop an assigned territory through consistent prospecting, field activity, and relationship building.
• Identify and secure new referral partnerships within the personal injury market.
• Build relationships with personal injury attorneys, paralegals, chiropractic clinics, physical therapy practices, orthopedic groups, pain management physicians, imaging centers, urgent care providers, case managers, and other referral sources.
• Generate new business through disciplined outreach, networking, events, lunch-and-learns, education, and follow-up.
• Build a sustainable book of business that produces recurring referrals.
• Treat the assigned territory like a business and take full ownership of its growth.

• Spend the majority of the workweek meeting prospective and existing partners face-to-face.
• Conduct regular office visits, scheduled meetings, drop-ins, networking events, lunch-and-learns, and community outreach.
• Develop efficient daily and weekly territory plans to maximize market coverage.
• Organize and lead lunch-and-learns, educational presentations, and referral partner meetings.
• Become a recognizable and trusted presence throughout the local personal injury community.
• Create opportunities through consistent field activity rather than waiting for leads to arrive.

• Build long-term partnerships rather than pursue one-time transactions.
• Understand each prospective partner’s practice, referral needs, patient population, and operational challenges.
• Position Empower’s services as a valuable extension of the partner’s practice and case strategy.
• Deliver exceptional responsiveness, communication, and follow-through.
• Maintain regular contact with referral partners and continue developing relationships after the first referral.
• Become the first call for partners that need coordinated care.

• Consistently generate qualified opportunities and move them through the sales process.
• Maintain a healthy pipeline across all stages of development.
• Follow a structured outreach cadence while adapting communication to each relationship.
• Continue following up until an opportunity is won, lost, paused, or formally disqualified.
• Identify inactive, dormant, and underdeveloped accounts and create plans to reactivate or grow them.
• Maintain accurate forecasts and clearly communicate expected referral activity.

• Use the CRM every day as the central system for managing the territory and book of business.
• Document all office visits, meetings, calls, emails, referrals, partner information, and follow-up activity.
• Maintain complete and accurate contact and account records.
• Keep pipeline stages, next steps, referral opportunities, and projected outcomes current.
• Use CRM data to prioritize opportunities, identify gaps, measure activity, and improve territory performance.
• Complete all required CRM documentation promptly…