Field and Training Brand Specialist

The Bedding Specialist serves as the dedicated brand expert for our in-house mattress portfolio, including:

Resident Home brands such as Nectar and Dream Cloud, supporting the Mattress Firm account. The primary mission is to empower Mattress Firm teams through high-impact training and consistent on-site support for our specific lineup. This role focuses on the successful onboarding of new employees and maintaining a regular cadence of visits to ensure sales associates are experts in the unique features and value of our brands.

By partnering closely with Mattress Firm leadership, the specialist ensures that their teams are fully equipped to represent our products with confidence.

• Product-Specific Onboarding: Lead training efforts for new Mattress Firm hires, providing a deep-dive introduction to our in-house brand portfolio to ensure they are "sales-ready" and confident in our products from their first day. This will be accomplished by attending and presenting at the customers’ new hire training classes and one on one training
• Strategic Training Cadence: Execute regular store visits to maintain a high level of proficiency among existing staff. Focus on the unique value propositions of our current and upcoming mattress lines and how they position within the broader retail environment
• Leadership & Market Partnership: Collaborate with Mattress Firm leadership to align on performance goals for our brands. Participate in divisional leadership meetings (QLM) to discuss district and regional performance of our assortment
• Merchandising & Presentation Support: Ensure our brand presence remains at the highest standard. This includes as applicable supporting the proper display of our products, maintaining point-of-purchase (POP) materials, and partnering with applicable leaders in identifying opportunities for optimized placement of our brands within the store
• Field Insights & Reporting: Utilize visit recaps to capture real-time data on how our brands are performing.
• Document action plans and share field observations with executive leadership to help drive the strategic direction of the partnership.
• Professional Expertise: Maintain an expert-level understanding of the bedding industry and our evolving product roadmap. Participate in quarterly team meetings and furniture markets to stay aligned with the atest in-house brand strategies and product launches

• Bachelor's degree preferred in Business Administration, Management, Marketing, or related field (or equivalent combination of education and sales experience)
• 3–5 years of retail sales and sales management or distribution center experience
• Preferably with experience in furniture retail and bedding retail
• Bedding-specific, furniture, or training experience a plus

• Exceptional knowledge of bedding, retail, sales, and training operations processes
• Deep understanding of mattress features, construction, and value propositions
• Ability to translate product knowledge into compelling sales training

• Ability to effectively facilitate training and/or presentations in front of small and large audiences
• Confident, engaging, and approachable training style
• Skilled at onboarding new hires and developing tenured retail teams

• Excellent ability to execute consistent store visits
  , manage multiple priorities, coordinate travel schedules, and complete timely documentation and reporting

• Ability to collaborate with partner leadership
  , participate in divisional meetings, align on performance goals, and develop actionable local market plans

• Proven ability to establish high-trust relationships
  , proactively resolve concerns, and serve as a credible consultant modeling company values

• Exceptional verbal and written abilities to deliver training, build retail partnerships, and provide clear, actionable reporting to executive leadership teams

• Strong skills in agility, with the ability to pivot easily when directions and priorities…