Sr. Strategic Account Manager

Description:

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Strategic Account Manager based in the United States.

As a Sr. Strategic Account Manager, you will own a portfolio of high-value strategic accounts and play a central role in driving retention, expansion, and long-term customer value.
You will build trusted relationships with senior decision-makers while developing growth strategies aligned with both customer priorities and business objectives.
The role combines strategic account leadership, data-driven decision-making, commercial growth, and deep product expertise.
You will use customer insights and usage analytics to identify opportunities, mitigate risks, and strengthen product adoption across complex organizations.
As a strategic partner to clients, you will also influence product direction by translating customer needs into actionable recommendations for internal teams.
You will collaborate across leadership, finance, product, and other functions while representing the organization at industry events and strengthening executive relationships.
This is an ideal opportunity for an experienced account leader who thrives in a high-growth, remote-first environment and enjoys shaping both customer outcomes and internal best practices.