Upper Extremities Associate Sales Representative - Phoenix, AZ

Overview

Stryker — Upper Extremities Sales Associate

• Partner closely with Sales Representatives to learn the medical device industry and the Upper Extremities business, contribute to growth in the assigned territory, support sales calls, cover cases, promote products in assigned accounts, build sets, manage inventory, and progress toward converting customers to Stryker.

• Attend surgeries where Stryker Upper Extremities products are used to ensure product availability and to instruct surgeons regarding product use and functionality.

• Educate and inform doctors, nurses, and appropriate staff about proper use and maintenance of Stryker products, product functionality and updates, changes to the product portfolio, and educational programs.

• Work with sales teams to contact customers, identify sales opportunities, deliver excellent customer service, and develop customer relationships.

• Identify needs of new prospects with the assigned Sales Representative and develop appropriate responses.

• After extensive product training, tailor Stryker’s promotional message based on customer knowledge, advise on product selection, answer questions about functionality, and differentiate Stryker products from competitors.

• Perform field calls for the account(s) and assigned territory.

• Assist in implementing new sales plans and marketing strategies to position the organization competitively; partner with the Sales Representative to meet and exceed business targets (quotas).

• Serve as the primary backup contact for Sales Representatives; acquire a basic understanding of the field, including regulatory compliance, and adhere to guidelines.

• Assist in resolving problems or questions in accounts.

• Partner with Sales Representatives on inventory management and building proper inventory levels and sets to meet customer needs.

• Assist and partner with Sales Representatives in acquiring and processing Customer Purchase Orders (POs) for proper invoicing; maintain training in sales skills and products.

• Market the product line to customers based on knowledge of functionality and differentiators; remain current on industry, customer, and competitive trends.

• Participate in and attend sales meetings and professional association meetings outside of regular business hours.

• Adhere to compliance and the principles of responsibility (Adva Med) by maintaining privacy and confidentiality of information, protecting organizational assets, acting ethically, reporting non-compliance, and adhering to laws, regulations, and company policies.

• Bachelor’s Degree OR

• Associate’s degree or Medical Certification (e.g., CST, PT, CPT) plus at least 2 years of professional or related experience

• High School Diploma plus at least 4 years of professional or related experience

• 4+ years of active duty military service

Pay and Benefits

$65,000 salary and may be eligible to earn commissions and/or bonuses plus benefits.

Health benefits include: medical and prescription drug, dental, vision, critical illness, accident, hospital indemnity, personalized healthcare support, wellbeing program, and tobacco cessation program. Financial benefits include:
Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k), Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers products and services in Med Surg, Neurotechnology, Orthopaedics and Spine to improve patient and healthcare outcomes. Stryker employees and new hires in sales and field roles that require access to customer accounts may be required to obtain various vaccinations as an essential function of their role.