Service Sales Representative - Security

Job Summary

As a Business Development Manager for Bosch Building Technologies, you will drive recurring revenue growth by selling security, fire alarm, and life‑safety service, maintenance, inspection, monitoring, and system upgrade solutions. This role focuses on developing long‑term customer relationships, identifying service and modernization opportunities within existing systems, and expanding the service customer base. You will serve as a trusted advisor to building owners and facility stakeholders, ensuring systems remain compliant, reliable, and aligned with evolving needs.

You are responsible for driving service agreement sales—including Testing & Service Agreements (TSAs) and Software Maintenance Agreements (SMAs)—across both new construction projects and an established base of legacy clients.

• Proactively sell TSAs and SMAs in coordination with the new construction sales team to ensure long‑term service capture at project turnover
• Identify, mine, and capture service project opportunities derived from existing TSA and SMA customer bases
• Develop and expand relationships within existing legacy accounts to grow recurring service revenue and project pull‑through
• Identify and pursue new business opportunities through cold calling, networking, and market outreach
• Drive and secure MAC (Moves, Adds, Changes) work associated with:
  • Tenant Improvements (TIs)
  • System retrofits and upgrades
• Conduct client meetings and presentations with:
  • General Contractors
  • End Users / Building Owners
• Build and maintain a strong sales pipeline aligned with annual sales targets and quotas
• Develop and execute territory business plans and targeted sales campaigns based on market trends and opportunities
• Collaborate with internal teams to cross‑sell Bosch Building Technologies solutions, including:
  • Building Automation Systems (BAS)
  • Mechanical and HVAC Controls
  • Energy and integrated solutions
• Coordinate with OEM manufacturing partners to align solutions, pricing, and technical offerings
• Maintain a strong understanding of applicable codes, standards, and industry best practices
• Accurately forecast sales activity and manage opportunities within CRM tools
• Drive revenue growth by selling converged, integrated security solutions—including IP video surveillance, enterprise access control, and life safety systems—to building owners, GCs, and electrical contractors
• Consistently achieve a multi‑million‑dollar annual sales revenue target through the pursuit of enterprise/commercial security and life‑safety projects
• Operate as a "business owner" in the Phoenix territory, with an entrepreneurial and competitive mindset, to identify and penetrate untapped high‑growth corridors in the Phoenix area while developing creative strategies to penetrate new accounts without heavy reliance on inbound leads
• Build and manage long‑term customer relationships with key building owners, general contractors, and architectural & engineering firms
• Act as the primary executive contact, building multi‑level relationships within key accounts in the Phoenix area to ensure long‑term retention and recurring service revenue opportunities
• Proactively prospect, identify, and qualify high‑value opportunities within vertical markets (e.g., healthcare, education, data centers) through targeted outbound networking and strategic lead follow‑up
• Provide expert‑level input during pre‑bid meetings regarding system design, value engineering (VE) options, and project scheduling to maintain a competitive edge
• Lead the end‑to‑end sales cycle, from initial discovery to final contract negotiation, ensuring all legal and financial terms align with company risk profiles
• Demonstrate technical knowledge to create solutions that address the customer’s project challenges and favorably position Bosch Building Technologies’ Security
• Interface with third‑party product partners and specialized subcontractors to integrate niche technologies like Emergency DAS, mass notification, or AI‑driven analytics
• Influence design and construction decisions with owners, contractors, and consultants by generating competitive, high‑quality, and timely estimates, bids, proposals, and cost‑benefit analyses;…