Rental Management Trainee

Job Overview

At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY.

As a Customer Service Coordinator, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry, and we’ve been in the game since 1933! This Rental Management Trainee is fast-paced and touches every aspect of the business unit. This program is designed to be completed in 18-24 months.

In this role, you will acquire proven industry knowledge, skills, and resources to develop your relationship‑building. We allow you to carve out your own career path and promote from within, based on performance. The incumbent will be assigned to operational and administrative tasks in support of location and regional management.

If you’re motivated, coachable, and looking to get your sales, operations, or management career started, you’ve come to the right place.

Structured work weeks, rotational Saturdays (depending on branch location/hours), and competitive pay plus OT. We also offer a full benefits package, 401(k) employer match, and a discount on Ryder Shares! Shop

Location:

Phoenix, AZ

Hours:

7:00AM TO 4:00PM

Schedule:

Monday-Friday Salary | Paid Weekly!

Learn more about our Rental Management Trainee program:

Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. You thought that was it? Take a look at a few of these:

Ryder's most recently been named “Top Company for Women to Work for in Transportation” by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies”, & one of “Reader's Choice Excellence Awards” by Inbound Logistics.

Verizon has recognized Ryder with its  Supplier Environmental Excellence Award .

• Handling the sales and process for inbound calls as well as outbound solicitation
• Maintain current and accurate data within the company's marketing database
• Responsible for generating rental, lease, and used vehicle sales leads
• Manage all rental asset processes to include Vehicle PM and cleanliness standards
• Meet the overall Ryder market share by successfully executing the sales and marketing initiatives
• Maintain compliance with the company, local, state, federal, and other regulatory agencies
• Reconcile all customer concerns, issues, and disputes to maintain the ongoing relationships and grow the current customer base

• On a voluntary basis, as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On-Call Representative based on work schedules as determined by the Supervisor.
• Performs other duties as assigned.

• Strong verbal and written communication skills
• Excellent communication and interpersonal skills
• Possesses the flexibility to work in a fast-paced, dynamic environment
• High energy, self-motivated, self-directed person who can focus on multiple projects and activities simultaneously and is able to thrive in a fast‑paced environment
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Detail-oriented with strong follow‑up practices
• Possess a high degree of common sense and the aptitude to learn quickly
• Ability to relocate in the region/US at the conclusion of the training program
• Must be computer literate, intermediate required

• Bachelor's degree required in business administration or a similar related degree
• One (1) year or more of customer service with issue resolution experience preferred
• Must be computer literate intermediate required

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your…