Account Manager
Listed on 2026-09-09
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Sales
Client Relationship Management, Account Manager, Insurance Sales, Business Development
Location:
2721 N Central Ave, Phoenix, Arizona 85004 United States of America
To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance). Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach.
This position is not eligible for employer sponsorship.
This is a fully onsite position located at our corporate campus in Phoenix, AZ.Since 1973, Ponderosa Insurance Agency, a division of Repwest Insurance, has been a specialist in self-storage insurance. Established by experts from both the self-storage and insurance industries, we understand what it takes to protect both your self-storage facility and tenants. Ponderosa Insurance is a part of the U-Haul Holding Co family of companies and sister company to U-Haul International.
Under the direction of the Manager of Underwriting and Marketing, the Account Manager will proactively cultivate current client relationships to grow Safestor Tenant Insurance participation in their regional territory. The account manager will work with local and national team members to consult and service Safestor clients within the self-storage industry. The ideal candidate will have strong organizational, communication, negotiation, and interpersonal skills.
An account manager should have the ability to work well in a team environment and feel comfortable working in a feedback culture.
- Retain and grow current client relationships.
- Verbally communicate and promote product growth with new and existing clients.
- Actively seek to understand each customer’s needs and goals through consistent verbal contact.
- Secure customer rapport through genuine and exceptionally responsive interactions
- Proactive customer service with current clients
- Become an expert in the competitive environment and be able to communicate regarding competitive offerings while effectively positioning Safestor as the best Insurance choice for assigned self-storage locations.
- 1 or more years of experience in account management (insurance focused)
- Ability to achieve goals and determine priorities.
- Organized with strong time management.
- Ability to travel up to 30% of the time (Typically during Spring and Fall)
- Self-motivated and self-disciplined and provide prompt follow-up to all customer inquiries.
- Strong presentation and leadership skills
- Excellent verbal and written communication skills
- Practical knowledge of Microsoft Word, Excel, and Power Point
- Practical knowledge of Salesforce
- A bachelor’s degree in communications, business management or equivalent experience is preferred.
- Insurance experience preferred.
- This is a salaried position.
- Opportunities for quarterly bonus.
- Medical insurance
- Prescription drug plans
- Dental & Vision plan with hearing care discounts
- Onsite medical clinic for team members and eligible family members
- New indoor fitness gym (Midtown Phoenix campus)
- Get Fit Gym Reimbursement Program
- Registered Dietitian Program
- Weight Watchers®
- CVS Virtual Care
- U-Haul Kids Program
- 24-Hour Nurse Line
- Wellness Program (Healthier You initiatives & challenges)
- Mindset App Reimbursement
- Pet Insurance & Wellness plans
- Career stability
- Opportunities for advancement
- Valuable on-the-job training
- Tuition Reimbursement Program
- Free online courses for personal and professional development at U-Haul University®
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- Company-paid life insurance
- Voluntary life insurance options
- Short-Term and Long-Term Disability
- Critical Illness, Accident & Hospital Indemnity plans
- Business & business travel insurance
- Met Law Legal Program
- Met Life Auto & Home Insurance
- Life Lock Identity Theft Protection
- Dave Ramsey’s Smart Dollar® Financial Wellness Program
- U-Haul Federal Credit Union
- Paid holidays, vacation, and sick time
- You Matter Employee Assistance Program (EAP)
- Discounts on cell phone plans, hotels,…
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