Dealer Regional Product Specialist - Southwest

The Best Experience Company

Our tagline is “The Best Experience Company.” More than just a set of words, it represents the essence of who we are at Springs Window Fashions. As North America’s premier window covering company, we’re committed to creating the Best Experience for our associates, consumers and end users, business partners, and communities. We want you to join our team of passionate self-starters who believe the world is full of Best Experience opportunities.

So, if you’re excited about the thought of a Best Experience career with a team focused on creating Best Experiences for all, we want to hear from you!

The dealer sales team is a dynamic team of sales professionals with a history of growing sales profitably and building meaningful long-term customer relationships. The Regional Product Specialist will provide technical support and expertise to independent dealers across a region, taking over as the main point of contact after orders are entered and fulfilled. Supported by a dedicated team of territory sales managers as well as the industry’s best customer service, this position represents an exciting opportunity to connect and support our customers as well as take this business to the next level.

Our tagline is “The Best Experience Company.” More than just a set of words, it represents the essence of who we are at Springs Window Fashions. As North America’s premier window covering company, we’re committed to creating the Best Experience for our associates, consumers and end users, business partners, and communities. We want you to join our team of passionate self-starters who believe the world is full of Best Experience opportunities.

So, if you’re excited about the thought of a Best Experience career with a team focused on creating Best Experiences for all, we want to hear from you!

The dealer sales team is a dynamic team of sales professionals with a history of growing sales profitably and building meaningful long-term customer relationships. The Regional Product Specialist will provide technical support and expertise to independent dealers across a region, taking over as the main point of contact after orders are entered and fulfilled . Supported by a dedicated team of territory sales managers as well as the industry’s best customer service, this position represents an exciting opportunity to connect and support our customers as well as take this business to the next level.

This role will be primarily responsible for supporting customers after an order is placed, however, it also includes assisting dealers in pre-planning for an order. This role will be responsible for providing technical support, troubleshooting and potential site visits (potentially before or after the sale). The ideal candidate will have a sales mindset, be collaborative in nature, have strong communication and follow up skills, have a very high level of product expertise across the Graber product portfolio, in addition to developing close relationships with our customers.

• Collaborate with the Dealer Sales team in designated region to drive strategic initiatives.
• Provide service, technical support and product training to our dealers/franchisees (before and after sale ).
• Provide training support for the TSMs throughout the region.
• Primary point of contact for escalated order concerns/trouble shooting and site visits across the designated region.
• Must be able to lead and assist in measures and installations.
• Subject matter expert; provide high- level of technical support to dealers/franchisees throughout the region.
• Provide troubleshooting and creative solutions when required for…