Director, Strategic Accounts at Siena AI
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-09-30
Listing for:
Jack & Jill
Full Time
position Listed on 2026-09-30
Job specializations:
-
Sales
Account Manager, Business Development, Client Relationship Management
Job Description & How to Apply Below
Job Title
Director, Strategic Accounts
SalaryNot Disclosed
Company DescriptionSiena AI is a Sierra Ventures-backed startup building empathic AI agents for commerce, automating up to 80% of customer interactions for high-growth brands like K18, FIGS, and Hex Clad.
Job DescriptionYou will own a portfolio of high-value accounts ($100K+ ARR), leading the "forward-deployed" motion to transform single CX deployments into multi-departmental partnerships. Reporting to the CEO, you’ll act as a player-coach, driving retention and commercial expansion across Marketing, Operations, and E-commerce while building Siena’s strategic account playbook from first principles.
LocationNew York City, USA (or Remote US/London)
Why this role is remarkable- Direct impact on the core growth engine of a fast-scaling AI company, reporting directly to the CEO/Co-Founder with significant equity stakes.
- Work with a high-caliber roster of brands like FIGS and Hex Clad, moving beyond support to create an intelligence layer across their entire business.
- Join an "AI-native" culture where you are expected to use cutting-edge tools like Claude Code to help build the company’s internal operating system.
- Manage a portfolio of $100K+ ARR accounts, driving executive-level relationships and securing long-term renewals through value-led strategic conversations.
- Lead multi-team expansion initiatives, navigating complex stakeholder maps to move Siena into Marketing, Returns, and E-commerce business units.
- Partner with Product Managers to translate strategic account needs into roadmap influence and collaborate with AEs on major commercial expansions.
- Proven commercial track record owning measurable revenue, including upsells, cross-sells, and renewals within complex enterprise multi-stakeholder account structures.
- Exceptional C-level presence with the ability to run strategic conversations that move contracts and influence direction rather than just maintaining relationships.
- An "AI-native" operator who is actively building with modern AI tools and possesses a first-principles, "shark" mindset for business development.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×