Security Officer - levels II, III

Security Officer I (Level
1)

Job Summary:

Provide security for all St Vincent de Paul locations, respond to security and safety related issues, provide first aid as needed and customer service when interacting with volunteers and staff.

Department:
Security

Reports To:

Security Supervisor

FLSA Status:
Non-Exempt

Safety Sensitive:
Yes

• Performs security duties at various locations including shelters, offices, dining rooms and stores.
• Performs patrolling, crowd control, unlocking/locking buildings, and radio checks.
• Files incident reports in a timely manner.
• Assists in emergency evacuations.
• Responds to emergency incidents, provides support, and life saving measures like CPR, AED, First Aid, and/or Naloxone or Epinephrine injections.
• Observes staff, volunteers, and guests to ensure all people on property are following any health and safety guidelines set by SVdP.
• Investigates and reports any suspicious behavior by individuals on property or in surrounding areas.
• Professionally handles disputes on property and takes appropriate action, demonstrating de‑escalation techniques and care for post‑incident occurrences.
• Displays professional behavior in all situations. Maintains good working relationships with all staff, volunteers, and clients. Assists all department managers, supervisors, or assistant supervisors with personnel, volunteer, or guest conflicts.
• Performs other duties assigned by Security Lead/Manager/Supervisor.
• Completes Daily Field Activity Report (DFAR).

• Demonstrated ability to read, comprehend, and communicate orally and in writing (English).
• Fluency in English is required;
  Spanish is preferred.
• Familiarity with email and instant messaging to communicate with team (Microsoft TEAMS).
• Required Driver’s License.
• High school Diploma, GED, or equivalent.
• Must be able to obtain CPR, First Aid, and CPI (De‑escalation) Certifications.
• Ability to obtain Level One Fingerprint Clearance card within the first 90 days of employment.
• 6 months of experience in a security or related position in customer service, preferably experienced in dealing with behavioral health/social services situations. Position requires continuous, direct interaction with staff, volunteers, and clients.
• Able to write and document incident reports.

Able to stand, walk, sit, bend and lift 80 pounds.

Job Summary:

Performs Security Officer duties with increased independence.

• Completes incident reports, possibly including accessing, reviewing, and providing pictures and/or video from surveillance systems to local authorities and/or SVdP departments.
• Provides support in emergency evacuations.
• Responds to emergency incidents, provides support, and leads in providing life saving measures like CPR, AED, First Aid, and/or Naloxone or Epinephrine injections and emergency evacuations.
• Experiences completing Daily Field Activity Report (DFAR).

• CPR, First Aid and CPI certified.
• Familiarity with CCTV surveillance systems.
• Experience using email and instant messaging to communicate with team (Microsoft TEAMS).
• Level One Fingerprint Clearance card.
• 18 + months of experience in security or related position in customer service, preferably experienced in dealing with behavioral health/social services situations. Position requires continuous, direct interaction with staff, volunteers and clients.
• 6 months of experience in writing and documenting incident reports.

Job Summary:

This position is third in the chain of command in the Security Department. Ability to supervise team when Security Manager and/or Supervisor are not available.

• Leads security employees; duties include planning, organizing and directing work, training personnel and recommending applicants for employment and/or for discipline.
• Leads security officers on patrolling, crowd control, unlocking/locking buildings, and radio checks.
• Leads security officers on filing incident reports in a timely manner. Aids Security Officer I and II by accessing, reviewing, and providing pictures and/or…