Sr. Manager, Event Security

We are seeking an experienced and motivated Senior Manager, Event Security, to join our team. In this high-impact role, you will support all facets of Event Security for Player 15 Group, while playing a key role in broader department initiatives.

Your Role on the Team

Lead all aspects of event security operations for NBA/WNBA games, concerts, family shows, and private events including deployment, response and communications ensuring staff coverage is appropriate for each event profile
Develop and execute event-specific security plans in coordination with event management, team operations, tour security and public safety agencies
Serve as the senior point of contact for event security-related incidents and emergencies
Build and maintain a high-performing team with a strong emphasis on safety, professionalism, and guest experience
Recruit, manage, and supervise full and part-time event security staff
Ensure compliance with NBA, WNBA, and industry-wide security standards, protocols, and lead scenario-based training sessions to prepare for various emergency situations
Collaborate with senior leadership to design and implement ongoing training programs for part-time staff covering emergency response, crowd management, de-escalation, access control, and arena policies
Conduct regular evaluations and provide feedback to enhance team performance and readiness
Collaborate with cross-functional departments including Operations, Guest Services and Event Management
Assist in the development and review of arena-wide emergency action plans and standard operating procedures
Prepare post-event reports detailing security performance, incidents, and areas of improvement

Other duties as assigned

Your Skills and Experience

5+ years of progressive management experience within sports, entertainment, or public venues
Understanding of NBA/WNBA security standards and operational intricacies
Experience managing large-scale security teams, training programs, and event-specific deployments and operations
Proven leadership skills with experience managing and developing full-time and part-time event security operations and teams
Strong communication and collaboration skills with high emotional intelligence
Ability to work a flexible schedule, including nights, weekends, and holidays
Ability and desire to obtain security certifications (CPP, NCS4, FEMA/NIMS ICS, First Aid/CPR, Crowd Manager)

High school diploma or GED
Bachelor's degree in criminal justice, Security Management, Emergency Management, or related field or relevant experience