Federal Reserve Law Enforcement Officer, Sergeant; PHX

Role Overview

The Federal Reserve Bank of San Francisco invites applications for the position of Law Enforcement Officer, Sergeant. As a Sergeant, you will lead daily operations of our Law Enforcement Unit under the direction of a Lieutenant, supervising Police Officers, managing workflows, overseeing administrative documentation, and fostering an inclusive team environment.

The Federal Reserve Law Enforcement provides a secure environment for the Federal Reserve Bank’s people, facilities, operations, and assets. This role offers the prestige of federal law enforcement authority, a team-based environment, leadership pathways, specialized training, and a supportive culture.

• Lead and coordinate law enforcement staff performing security duties including post assignments, patrol, access control, screening, surveillance, and special assignments.
• Direct resources and personnel during shifts to maintain optimal security coverage.
• Evaluate situations requiring security intervention and direct appropriate responses using sound judgment and proper force protocols when necessary.
• Monitor and operate bank security and life safety systems including access control, alarm systems, screening equipment, and video surveillance.
• Serve as a liaison between management and operational staff, facilitating effective communication in both directions.
• Maintain high standards of quality, efficiency, and customer service through accountability and appropriate coaching.
• Ensure compliance with mandated security procedures while maintaining excellent customer service.
• Document incidents thoroughly and prepare clear, concise reports.
• Support team-building activities and contribute to positive department morale.
• Participate in hiring, interviewing, and onboarding processes for new team members.
• Perform federal law enforcement duties as authorized under Section 11(q) of the Federal Reserve Act.

• Background Investigations
• Field Training
• Executive Protection
• Technical Subject Matter Expertise
• Law Enforcement Instruction
• Emergency Medical Services

Minimum qualifications include:

• 2+ years of related work experience.
• Proficiency with PCs, email, Microsoft Office, and law enforcement equipment/technology systems.
• Excellent judgment when making decisions in stressful situations.
• Strong conflict resolution and communication skills.
• Ability to supervise, schedule, and evaluate the work of subordinates.
• Outstanding customer service skills.
• Ability to qualify with firearms and other law enforcement equipment.
• Commitment to supporting an inclusive work environment.
• Age 21 or older.
• High school diploma or GED.
• Valid driver’s license.
• Clean criminal history record (no felony convictions, no court‑ordered supervision/probation within 10 years, no pending criminal charges).
• No domestic violence convictions that prohibit firearm possession.
• Physical capabilities to perform all essential job functions.
• Ability to pass comprehensive background investigation.

• Associate’s degree in a related field plus two years of security‑related experience, OR four years of combined relevant experience and specialized training.

• Must demonstrate strength, stamina, agility, and balance needed to restrain resistant individuals and protect oneself and others from physical assaults.
• Requires physical capability to stand, walk, sit, climb stairs, and occasionally run, crouch, or crawl.
• Lift 25–50 lbs. frequently, occasionally up to 100 lbs.
• Must pass a color vision test without the use of an X‑Chrome lens or other colored filters.
• Must be able to carry firearms and additional law enforcement tools secured on the officer’s utility belt.
• May encounter environmental elements, operating machinery, or potentially dangerous situations.

• Fitness‑for‑duty physical examination.
• Psychological assessment.
• Detailed background investigation.
• Drug screening.
• Must pass the six‑week Basic Law Enforcement course at one of our Federal Reserve Banks and complete Field Training after graduation.

• Base Salary Range: $72,000 – $82,000 (
  
  Location:
  
  Phoenix). Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographic and other market data.
• Comprehensive benefits package includes:
  Medical, Dental, and Vision coverage;
  Pre‑tax Flexible Spending Accounts;
  Backup Child Care Program;
  Paid Family Care Leave;
  Generous vacation, sick leave, and holidays;
  Pet Insurance.
• Matching 401(k) Retirement/Pension Plan.

The SF Fed is an Equal Opportunity Employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.