Fire Alarm & Security Technician

Job Description

The purpose of the Fire Alarm & Security Technician position is to install, troubleshoot, service and repair fire alarm and security systems, and other fire and life safety products with minimal supervision.

• Troubleshoot to determine fault or faults, including ground faults, with fire alarm systems.
• Repair or replace damaged fire alarm components such as FACP, power supply, alarm‑initiating devices, etc.
• Have knowledge of different manufacturers' clean agent and high‑pressure suppression systems.
• Appropriately use required tools and test equipment such as multimeter, megger, laptop to program, lifts, etc., to repair or replace fire alarm and suppression system components.
• Comprehensive working knowledge of fire alarm codes and standards.
• Programming and software knowledge with a variety of fire alarm systems used when removing or replacing components.
• Safely follow and perform procedures to handle, remove and replace explosive actuators such as squibs and gas cartridge actuators.
• Communicate with internal and external customers as well as offsite monitoring companies in a professional manner.
• Be punctual at required work locations and complete scheduled projects in a timely manner.
• Use Field Service Lightning to track work orders, materials needed, time on job, etc.
• Complete documentation on work orders.
• Understand and follow SFP’s Safety program, SDS book, Hazardous communication program, policies and procedures; participate in weekly Toolbox talks; be familiar with all related safety documentation at all times on each project.
• Ensure company‑provided vehicle is clean and well maintained as required by company policies.
• Be placed in on‑call status as required by location to handle emergency service requests.
• Periodically attend seminars or similar education/training sessions to stay abreast of latest technology, codes and standards changes.
• Train service technician trainees on all applicable aspects of fire protection.
• Perform other duties as assigned.

• High School Diploma or equivalent, required.
• NICET or state‑specific certification, preferred.
• 2 years of Fire Life Safety Industry experience, specifically in Fire Alarm, required.
• NICET Level 1 Fire Alarm Certification, strongly preferred.
• Must have the ability to effectively read, write and communicate in English with employees and customers.
• 2 years using business intelligence systems, Sage 300 CRE, or similar, preferred.
• 2 years of professional computer skills, preferred.
• Valid driver’s license with acceptable driving record required.
• Must comply with SFP’s Drug and Alcohol policy and background screening requirements, which may also include customer‑specific requirements.
• Occasional travel up to 20%.

Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties. Frequent bending, ascending and descending step stools, ladders and stairs, kneeling, lifting >50lbs, reaching above and below shoulders, standing and walking for extended periods of time. Requires color vision, close and far distance vision, peripheral vision, depth perception, and ability to adjust focus. May require balancing, crouching, driving, kneeling, lifting >50lbs, sitting, stooping, twisting, and working at heights.

Employees will regularly be required to work outside, and be exposed to hot/cold temperatures, dust, fumes, chemicals, electrical hazards and noise. May occasionally work indoors in an office setting, alone or with others. Must consistently wear all appropriate personal protective equipment, as required by company safety policies while visiting locations.

We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, affirmative action employer. Summit Fire Protection participates in E-Verify and promotes a drug‑free workplace.

Summit Fire Protection, a subsidiary of SFP Holding, Inc., is a full‑service provider for fire detection,…