HVAC Superintendent

As a Field Superintendent with RK, you'll take the lead in shaping exceptional service outcomes that define our reputation for quality and safety. This is more than a supervisory role - it's an opportunity to own your impact, guiding skilled technicians, building strong customer relationships, and driving operational excellence across industrial and commercial projects. You'll work at the intersection of leadership, technical expertise, and innovation, ensuring every job is executed safely, efficiently, and to the highest standard.

Self.

Made. at RK

At RK, Self. Made. isn't a tagline, it's how work gets done. People here build more than projects; they build capability, confidence, and careers they can be proud of. With so much work designed and fabricated in-house, ideas move quickly from concept to shop floor to job site. Teams collaborate across disciplines, solve real-world challenges, and grow through hands-on work that truly matters

RK Company Overview

RK Industries is a second-generation family-owned company led by brothers Rick and Jon Kinning. With seven specialized business units working together, we deliver construction, fabrication, manufacturing, and building services with a focus on safety, quality, and craftsmanship.

People join RK for the craftsmanship, complexity, and the ability to make a real impact. Our in-house capabilities mean employees see their ideas become real solutions, creating meaningful collaboration and clear visibility into how work gets built. Growth happens through challenging projects, mentorship from experienced builders, and opportunities that stretch your skill set.

With RK University, accredited apprenticeships, competitive benefits, and deep community investment, RK offers the stability of a family-owned company with the opportunity and momentum of an industry leader.

Position Summary

Responsible for performing a wide range of trade specific services for industrial and commercial clients.

Role Responsibilities

* Provide a safe work environment for all RK Service technicians, and all service site personnel. Support and mentor assigned RK Service technicians in all RK Service safety programs and all other safety related protocols. Support and assist corporate safety managers as required.

* Ensure that the HVAC services provided by RK Service and Team Technicians meet contract and customer requirements (duties include but are not limited to; review tasking, provide input on work resolution write-ups, technical advice, site specific advice, quality communication, meeting customer expectations, etc.)

* Directly liaise Sales, Service Coordinators, Area Superintendents and Technicians to provide for quality and profitable outcomes from Services work activities.

* Assist Service Superintendents in performing Annual Reviews for team technicians.

* Assist Service Superintendents in reviewing and reporting on RK Service profitability. Attend Service financial performance review meetings when requested.

* Be available for team technicians to call in order to; share morale issues; promote positive team attitude; encourage team support with frustrating technical issues; etc.

* Assist the Superintendent and Service Coordinators with the coordination of discipline specific service calls.

* Review Individual and Service Team Open Call reports and follow up with technicians to expeditiously complete open calls.

* Perform equipment start up and complete associated documentation as required.

* Perform quality control inspections on team or area specific RK Services work.

* Assist in the training of RK Services technicians for assigned team or area.

* Plan and oversee Service field based activities, ensuring that work is completed safely, on time, within budget and to the customer's satisfaction.

* Work and coordinate activities unsupervised, including, but not limited to: coordination of service personnel; procurement of parts, equipment and material; coordination of subcontractors; coordination with owner, customer, and/or general contractor.

* Assist in pricing and establishing scope of work with Account Managers or Inside Sales when required.

* Promote Service Team Technician's ability to seek and price Additional Work Authorization (AWA) work and engage with customers regarding needed future service work.

* Complete all work documentation as required by RK Service procedures, including tech time, open calls and Safety related documentation.

* Provide Technical trouble shooting and diagnostics to assist and support Service Team Technicians.

* Guide Service Team Technicians in properly completing maintenance tasking, special forms, and assist in providing pertinent information to the necessary RK Industries departments.

* Make decisions in a timely manner that is in the best interest of the customer and company.

* Call for inspection(s) when asked or job requires, meet with inspectors, engineers and customers, to make sure job passes all required inspections.

* Develop lead referrals resulting from service and…