Senior Field Application Engineer

Responsibilities

• Provide coaching, mentoring, and technical guidance to new and existing Field Application Engineers
• Support the growth and development of field teams and contribute to process and performance improvements
• Perform traffic signal turn‑on activities, including installation, setup, commissioning, and servicing of field equipment
• Configure and support controllers and video detection systems
• Troubleshoot traffic control cabinets and associated field equipment
• Identify, analyze, and resolve equipment malfunctions using maintenance manuals, wiring diagrams, schematics, electronic tools, and test equipment
• Rework, repair, test, troubleshoot, and maintain traffic signal and traffic management equipment
• Train public agency engineers and signal technicians on traffic signal equipment operation, maintenance, and best practices
• Maintain accurate records of all maintenance, repairs, and field activities in accordance with contractual requirements
• Assist in diagnosing and analyzing malfunctions in operational equipment and support corrective actions
• Perform other related duties as required to support operational and customer needs

• Four‑year college degree in an engineering‑related discipline or equivalent combination of education and experience
• Minimum of five (5) years of traffic signal field experience
• IMSA Level III Certification required
• Experience with Traffic Management Systems required
• Ability to read and interpret wiring diagrams, schematics, and technical documentation
• Proficiency with electronic tools, diagnostic equipment, and test instruments
• Strong technical troubleshooting and analytical problem‑solving skills
• Effective written and verbal communication skills, including the ability to train and support customers
• Strong organizational skills with the ability to prioritize tasks, manage multiple assignments, and meet deadlines
• Good interpersonal skills and ability to work independently and collaboratively
• Proficiency with standard office software, including word processing and spreadsheet applications
• Ability and willingness to travel domestically and internationally and work non‑standard hours to meet customer requirements
• Demonstrated commitment to achieving high‑quality results efficiently and safely