Application Engineer

Our client is a growing manufacturer of advanced fiber laser cutting systems serving metal fabricators, contract manufacturers, precision sheet metal producers, OEMs, and industrial manufacturers across North America.

They are seeking a Field Applications Engineer to install, commission, optimize, and support fiber laser cutting systems at customer facilities. This highly visible, customer-facing role is ideal for someone who enjoys working with advanced manufacturing technology, solving technical challenges, and helping customers maximize machine performance.

• Install, commission, and start up fiber laser cutting systems at customer facilities.
• Configure and optimize machine settings to achieve superior cutting quality, productivity, and overall process performance.
• Troubleshoot electrical, mechanical, software, controls, and laser process issues both remotely and on-site.
• Fine-tune cutting parameters, assist gas settings, nozzle alignment, focus, and machine performance to meet customer production requirements.
• Verify equipment performance during installation and startup while supporting successful customer acceptance.
• Train operators, programmers, maintenance personnel, and production teams on machine operation, programming, preventive maintenance, and best practices.
• Support customers as they transition new equipment into production, ensuring reliable and repeatable manufacturing performance.
• Prepare detailed service documentation and installation reports.
• Collaborate closely with engineering, sales, and service teams to support customer projects and continuous improvement initiatives.
• Serve as a trusted technical resource, providing responsive support and helping customers maximize equipment performance throughout the life of the machine.

We're interested in professionals with hands-on experience supporting fiber laser cutting systems in an applications engineering, field service engineering, laser service, or manufacturing environment.

• Fiber laser field service
• Machine installation and commissioning
• Laser cutting process optimization
  
  Fiber laser programming and setup
• Sheet metal fabrication and processing
• Production startup and machine acceptance
• Customer training and technical support
• Preventive maintenance and equipment troubleshooting

Experience working directly with manufacturers that utilize fiber laser cutting technology is highly desirable.

• Hands-on experience with fiber laser cutting systems is required.
• Strong mechanical, electrical, and technical troubleshooting skills.
• Ability to install, commission, program, and optimize fiber laser equipment in customer manufacturing environments.
• Experience diagnosing and resolving machine performance and process-related issues.
• Excellent communication and customer-facing skills.
• Comfortable delivering operator and maintenance training.
• Self-motivated with the ability to work independently while traveling extensively.
• Base salary of $75,000–$100,000
  , depending on experience
• Company-paid travel expenses
• Opportunity to work with advanced fiber laser cutting technology
• Direct interaction with manufacturers across a wide range of industries
• Collaborative technical team with opportunities for professional growth

If you have hands-on experience with fiber laser cutting systems and enjoy helping manufacturers successfully implement and optimize advanced laser technology, we'd welcome the opportunity to speak with you.