Part-Time Weekend Electro-Mechanical Associate Field Service Technician

Posting Details

• Posted on July 31, 2026

• Phoenix, AZ
• Remote
• Service Technicians
• Part-Time
• Requisition #: PARTT
  002269

About Bell and Howell

Bell and Howell delivers technology-driven Automation Services and Automation Solutions that help businesses optimize performance, reduce downtime, and improve customer experiences.

Our Automation Services bring a dedicated team of expert mechatronic service engineers completely covering North America and backed by our Integrated 360™ advanced technology enabling remote repair, diagnostics, automated Smart Ops Dispatch™ and 24/7/365 technical assistance for our clients. We provide a comprehensive and certified level of support for thousands of diversified clients.

Our Automated Solutions product portfolio consists of next-generation equipment delivering best-in‑class performance enhancing workflow efficiency and elevating customer experiences across multiple markets including retail, pharmaceuticals, packaging, mail production, ecommerce and manufacturing – all backed by the best service in the industry.

Location:
Phoenix, AZ

Schedule:
Saturday and Sunday (8 hour day-shift)

Pay: 25/hr.

Job Summary:

Associate Electro-Mechanical Field Technician serves as primary customer contact on technical and service related problems on a wide range of industrial, robotic and printing equipment. Diagnoses electronic, mechanical, software and system failures, using established procedures provided by our highly rated service training department.

Note: This is not an IT role
. The position requires hands‑on electrical and mechanical troubleshooting with experience using
Digital Multi Meter (DMM) and more
.

Job Responsibilities:

• Primary responsibility will be to troubleshoot and repair industrial products.
• Perform regular predictive/preventive maintenance inspections on equipment.
• Provide support by managing parts inventory, customer service calls and preventative maintenance schedules.
• Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.
• Act as a liaison between the customer and other departments/functions of the company.
• You will be  on call  to provide service up to (2) days a week on Saturday and Sundays to provide customer assistance; respond to emergency and non-scheduled calls for service within established response time goals.

Supervisory Responsibilities: N/A

Competencies (Skills, Knowledge and Abilities):

• Requires understanding of computer program functionality and software troubleshooting skills.
• Strong interpersonal/customer relation skills.
• Ability to effectively resolve conflict internally and externally.
• Ability to accomplish the describe duties through appropriate hand, power, and testing tools/equipment.
• Ability to reason logically and make sound decisions along with considering alternative and diverse perspectives.
• Strong analytical, problem‑solving, quantitative, and time management skills.
• Ability to communicate effectively both orally and in writing.
• Ability to understand, remember and follow verbal and written instructions.
• Ability to work as an integral part of a team.
• Ability to read and understand written procedures and diagrams for assembly and test.
• Ability to develop and implement solutions to assembly problem.
• Ability to maintain regular attendance and be punctual.

Education and Experience:

• High school diploma or equivalent
• 2-year degree, diploma, or training in electronics, advanced mechanics, or related technical fields
• Strong electrical, mechanical, and troubleshooting skills
• Ability to read diagrams and work with hand, power, and diagnostic tools
• Associate degree preferred

Travel:

This position requires travel in the location it's posted in, and you will be compensated for mileage.

Physical Requirements:

• Ability to use standard and specialized hand, power and diagnostic tools and measuring equipment, such as oscilloscopes, DMM, gauges, etc.
• Requires lifting to seventy (70) pounds.
• Requires walking and standing; using hands to feel objects; reaching; and requires balance.
• Requires stooping, kneeling, crouching and/or crawling.
• Ability to work in a loud environment.
• Ability to work in small, cramped areas.
• A…