Commercial Generator Field Technician (Gen Sets, LV​/MV Electrical, Mechanical, Microgrid, Field Engi

Service Technician – Commercial Generators

Responsible for ongoing maintenance and repair of contracted and non-contracted generator and power distribution equipment. Additionally, this position is responsible for technical support to customers on operational or maintenance aspects.

Minimum Qualifications

+ Level II Technician requires three years of field experience servicing generator systems with some experience on 500kw+, proficient with preventative maintenance, retrofitting basic controls, minor ATS repairs and load banking equipment.

+ All Candidates should have a High School diploma or GED equivalent, related military experience or equivalent field experience.

+ Ability to perform triennial maintenance, engine diagnostics, fuel system priming and replacing failed engine components.

+ Operational and functional understanding of Automatic Transfer Systems, able to troubleshoot and repair with minimal direction.

+ Ability to read and decipher electronic schematics and troubleshoot discreet mechanical and electronic systems to the component level with guidance from our Product Support team.

+ Experience with or ability to quickly learn advanced generator and electric system controls including Woodward, Beckwith, and PLC equipment in an advanced electric controls environment.

+ Ability to read and interpret technical instructions, safety manuals, service manuals and policies and procedures.

+ Ability to work with basic mathematical concepts.

+ Ability to define problems, collect data, establish facts, and draw valid conclusions.

+ Must observe all safety standards.

Knowledge,

Skills and Abilities

+ Ability to deal with customers where tact may be required to maintain continuing harmonious relationships.

+ Computer fluent, with specific attention to ERP systems, email and Microsoft Office products.

+ Maintain professional appearance on the job.

+ Proven reasoning abilities and sound judgment.

+ Must possess excellent verbal and written communication skills.

+ Able to express commitment to PSS, its customers, and its employees.

+ Process oriented, with demonstrated attention to detail.

+ Delivering on-time results to support PSS's business goals.

+ Teamwork oriented with collaborative style.

Supervisory Responsibilities

No Supervisory Responsibilities.

Essential Functions

+ Daily travel with independent work structure.

+ Provide 24×7 "on-call" services as required unless on PTO or Off Call.

+ Maintain and safeguard company issued equipment, tools, and instruments.

+ Battery installations and replacements.

+ Perform required preventative maintenance service to equipment under contract as scheduled.

+ Customer contact and interface.

+ Communicate availability status to corporate office.

+ Protect company proprietary information, manuals, and records.

+ Use of electronic and electrical test equipment as necessary.

+ Coordinate and manage all on-site subcontractors hired by PSS as necessary.

+ Maintain company vehicle in safe and operational condition.

+ Ensure that work is performed to PSS standards.

+ Complete all paperwork, including Field Service Reports, Time Sheets, Expense Reports, and other job required reports timely and accurately.

+ Provide technical support to customers upon request.

+ Maintain Technical documentation for study and/or review.

+ Willing and able to attend training as company deems necessary.

+ Own and maintain personal set of mechanical tools.

+ Cross train in other areas as needed.

Physical Demands

+ Tasks require the regular and, at times, sustained performance of moderately physically demanding work. Physical Activity: 85% physical activity required on customer site working with equipment, 15% form completion, email, other administrative tasks and completing technical support activities by way of telephone and computer communication.

+ May involve the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-75 pounds).

+ Frequently required to stand, walk, and sit. Occasionally required to use hands, to finger, handle or feel, reach with hands and arms.

+ Combination of climbing and balancing to include climbing ladders, stooping, kneeling, crouching, and crawling.

+ Must have…