Appliance Service Technician (Phoenix, AZ) at GE Appliances, a Haier company Phoenix, AZ

Appliance Service Technician (Phoenix, AZ)

Appliance Factory Service Technician (FST) to conduct in-home appliance repairs.

• Annual wage increases and uncapped incentive opportunities
• Service van
• Laptop computer and smartphone
• Uniforms, work boots, and specialized tools
• Medical, dental, vision, and life insurance on DAY ONE!
• 401(k) and tuition reimbursement
• Paid vacation and paid holidays
• Career growth and ongoing education for industry knowledge expansion

Great hourly rates $25 - $35+ / hourly base rate, depending on experience, certification and location.

• Conduct diagnosis and in-home repairs of GE Appliances’ major appliances
• Promote and sell GE Appliances service contracts, water filters, and other products
• Operate assigned service van to repair locations
• Record all activities related to repairs, routes, and other duties
• Attend trainings, meetings, and events to remain a knowledgeable repair industry expert
• Manage maintenance and inventory of assigned service van
• Maintain high customer satisfaction through high‑quality service and meet productivity and efficiency goals
• Follow safety procedures and maintain personal safety and safety of others
• Duties, responsibilities, and activities may change at any time with or without notice

• HS diploma or GED
• 1+ years of experience with appliance repair, electrical, mechanical, HVAC, or property maintenance
• Ability/experience diagnosing and repairing major appliances
• Excellent customer service and communication skills
• Ability to work a flexible schedule with some Saturdays as needed
• Valid state driver’s license and successful completion of background check, physical, and drug screen
• Willingness to obtain CFC Certification within 6 months
• Wear uniform and maintain grooming and appearance standards consistent with GEA values
• Self‑directed, solid team player
• Ability to deescalate situations and rebuild customer confidence in our products
• Ability to perform essential functions of the position, including, but not limited to:
  • Step in, out of a van, and sit for extended periods of time
  • Handle work with parts/equipment that may be hot, cold, and/or wet
  • Use powered hand tools and occasional vibratory tools/equipment
  • Lift parts or materials of 77 lbs or more; push/pull 70 lbs is required

• 6+ months of experience with refrigeration repair
• CFC Certified
• Certification in appliance repair or associate’s degree preferred
• Ability to read and interpret wiring diagrams, schematics, and other service information

GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E‑Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e‑mail to as