Senior Center Assistant - Human Services Department

About This Position

The Human Services Department provides a comprehensive array of services to help people meet emergency, short‑and long‑term needs; and help every individual reach their highest level of self‑sufficiency. These positions have considerable contact with diverse low‑income groups, other agencies, anti‑poverty workers, and the general public.

The Human Services Department is seeking to hire Senior Center Assistants to assist in managing the daily operations of City of Phoenix senior centers.

The primary role of the Senior Center Assistant is to develop and implement a variety of social and recreational programs and activities for seniors and/or disabled adults.

• Assisting with meals and supplemental food programs.
• Training and supervising center volunteers; handling cash and daily deposits.
• Preparing reports.
• Providing positive customer service with internal and external customers.
• Ensuring that all city, county, state, and federal regulations are adhered to.

Responsibilities require considerable contact with members of senior, disabled, minority, and poverty groups.

• Ability to travel to various locations.
• Ability to facilitate group techniques for classes and programs.
• Develops, plans, implements, and evaluates programs for the elderly that meet federally mandated requirements.
• Possess strong communication skills.
• Possess strong customer service skills.

• Pay Range: $20.51 - $30.31 per hour.
• Hiring Range: $20.51 - $27.49 per hour.

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

• Traditional pension with employer and employee contributions,  for more details:
  Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post‑Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long‑term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12‑month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit:
Unit 003 Benefits

• Two years of experience working with the public in the direct provision of social services.
• Supplemented by some college coursework in social work, sociology, or a related field.
• Other combinations of experience and education that meet the minimum qualifications may be substituted.
• Moving objects weighing up to 20 pounds may be required.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• This position requires the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver’s license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• For information regarding pre‑screening and driving positions, .
• The City job description can be found here.

• Experience in/with
  • Supervising volunteers.
  • Cash handling.
  • Cognitive and physical challenges facing aging adults, and persons with disabilities.
  • Effectively communicating with the public in person and in writing.
  • Working with people living with mild to moderate dementia.
  • Providing quality customer service to internal and external customers.
• Bilingual in Spanish, written and oral.
• Proficiency using Microsoft Office functions in Word, Excel,…