Human Services Program Development Specialist

DEPARTMENT OF CHILD SAFETY The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully engage children and families to ensure safety, strengthen families, and achieve permanency. DCS has field office locations located throughout the state of Arizona, with its central office located in Downtown Phoenix. DCS employs over 2,800 employees who share the common vision of ensuring children thrive in family environments free from abuse and neglect.

Job Location:

PERMANENCY AND YOUTH SERVICES

3003 N Central Ave Phoenix, AZ 85012

Posting Details:
Salary: $29.18/hr ($60,700.02/year) Grade: 20 Closing Date:
March 2, 2026

The Extended Foster Care (EFC) Consultant provides direct coaching and oversight to EFC Success Coach Program Providers in order to ensure successful implementation of the EFC Success Coach Program. The EFC Consultants will be responsible for group coaching sessions to EFC Success Coaches and their supervisors on how to engage youth in a coach‑like way and provide strengths‑based case management as needed for youth and young adults participating in the Extended Foster Care.

They will organize and facilitate Age of Majority (AOM) meetings for youth in out of state Behavioral Health facilities at 17.5 and older and all become trained trainers of Youth Thrive, and the DCS Specific training. They will track coaches with the contracted providers, and report and monitor the Fidelity of the program model. The EFC Consultants will be experts in Arizona’s Young Adult Program, as well as the BH system with an emphasis on DCS’s Extended Foster Care Program.

• Meet with assigned providers weekly for the first 6 months of services and monthly thereafter, or at a dosage decided by the Consultant. Conduct observations of supervision sessions, and provide supervision to provider supervisors which could include group supervision.
• Provide directly to all new staff the Youth Thrive and DCS Specific training. Provide coaching, consultation and certification on Youth Thrive, DCS program specific training to the contracted providers; support or facilitate Age of Majority (AOM) staffing’s meetings; and support contractors case planning for young adults who demonstrate high level needs, such as higher levels of behavioral health or medical support.
• Monitor quarterly regional young adult focus groups, assess and support staffing cases of disengaged youth and contractor EFC Success Coaching Quarterly meetings. Participate in EFC Reviews when determined to be a need in problem solving.
• Travel to Contract providers to support delivery of service and be responsible for the fidelity and compliance of the service delivery. Assess and support staffing specific cases to ensure fittingness of EFC Success Coach case assignment that fully supports the young adult’s needs and provide recommendations of case re‑assignment (if needed).
• Organize and facilitate AOM meetings and other staffing for youth in out of state Behavioral Health facilities and those who may be in states of incarceration or detention.
• Other duties as assigned as related to the position.

Knowledge of:

• The functions of strengths‑based case management.
• Social services of federal, state and local programs and resources regarding area of assignment.
• Terminology of Arizona's child welfare system processes, including Youth Thrive Framework.
• DCS policies and procedures; child welfare policies; general policies pertaining to investigating reports of abuse/neglect.
• Trauma informed practice.
• Group facilitation, conflict resolution.
• DCS related programs; program planning; group dynamics; and evaluation process.

Skills in:

• Oral, written and interpersonal communication.
• Interviewing and eliciting information.
• Organization and management of workload.
• Problem identification and solutions.
• Decision making and conflict resolution.
• Facilitation and coordination of culturally diverse meetings.
• Following program policies and procedures; rules and regulations; group process; evaluation and interpretation.
• Interviewing; assessing safety and risk; and…