Paratransit Contract Manager; Administrative Assistant II - Public Transit Department

Position: Paratransit Contract Manager (Administrative Assistant II) - Public Transit Department
ABOUT THIS POSITION

The City of Phoenix Public Transit Department is the largest member of the Valley Metro regional transit system and provides a broad spectrum of transit services. These include local bus services to alternative transportation for individuals with disabilities and senior citizens.

The City's Public Transit Department is seeking Paratransit Contract Manager (Administrative Assistant II) for the Operations Division, Special Transportation Section. The position directly manages the Paratransit Services (Phoenix Dial-a-Ride) contract worth $153 million, as well as other transit-related contracts.

Responsibilities include monitoring transit service providers for compliance with federal, state, and local guidelines relative to paratransit service operations. This position is responsible for directly managing paratransit service and Alternative Transportation Services contracts including documenting contractor performance, reviewing, and approving contractor invoices, tracking program budgets, conducting contractor meetings, ensuring the maintenance of city assets, and managing customer feedback. This position serves as the primary point of contact for ADA customers and must use sound judgment and a high level of sensitivity when responding to and supporting a vulnerable population.

A combination of in-office administrative work and field observations/activities are required as part of contract monitoring duties. Limited telework may be considered after six months of successful job performance.

Work hours are generally 8:00 a.m. to 5:00 p.m.; although some flexibility in work hours may be necessary to fulfill some position responsibilities as needs arise. The position is based at the Public Transit building, located at 302 N. 1st Avenue, Phoenix, AZ 85003.

SALARY

Pay Range: $66,185.60 to $ annually.

Hiring Range: $66,185.60 to $97,780.80 annually.

Pay Range Explanation:

* Pay range is the entire compensation range for the position classification.

* Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Internal Only:
Please understand that this is pay grade 059. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

* Promotions occur when the last two digits of the pay grade increase.

* Demotions occur when the last two digits of the pay grade decrease.

* Lateral transfers occur when there is no change to the last two digits of the pay grade.

* When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS  Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

BENEFITS

A comprehensive benefits package is offered which includes:

* Traditional pension with employer and employee contributions,  for more details:
Pension Information

* 401(a) and 457 plans with employer contributions

* Choice of generous medical HMO, PPO, or HSA/HDHP plans

* Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan

* Wellness incentive of up to $720 annually

* Dental, vision, and life insurance options

* Employer paid long-term disability

* Free Bus/light rail pass

* Tuition reimbursement program up to $6,500 per year

* Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days

* Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period

* Federal Student Loan Forgiveness offered through Savi

For more details, visit:
Unit 007 Benefits

MINIMUM QUALIFICATIONS

* Bachelor's degree in public or business administration or a related field.

* Three years of professional experience in public administration or governmental research or finance.

* Other combinations of education and experience that meet the minimum requirements may be substituted.

* All finalists for positions are subject to a criminal background check applicable to the department or position.

* Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.

* For information regarding pre-screening and driving positions, .

* The City job description can be found here.

PREFERRED QUALIFICATIONS

The minimum qualifications listed above, plus:

* Two years of…