Records Management Specialist

Records Management Specialist

Job Location:

LEGAL SERVICES ADMIN, 3003 N Central Ave Phoenix, AZ 85012

Salary: $19.1707 HRLY / $39,875.06 per annum. Grade: 17. Closing Date:
June 26, 2026

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

Based on business needs, this position may function as a Centralized Records Coordinator or Redaction Specialist.

Centralized Records Coordinator – Performs statewide research in systems regarding child maltreatment records. Processes statewide and nationwide requests from the public, media, court personnel, and legal requests to aid in criminal prosecution and in making rulings for civil child custody matters. Conducts DCS out-of-state and law‑enforcement information requests for individuals with a DCS report. Ensures the safety of children in their jurisdictions, including but not limited to alleged perpetrators and victims, and conducts research for the release of confidential DCS report history.

Redaction Specialist – Determines if a person is statutorily entitled to a DCS report history and/or case records and, if so, redacts the reports/records in conformance with statute and policy. Conducts systems research in Guardian and various county court websites.

• Centralized Records Coordinator – Determines who is authorized to receive information, per state statute, and in the correct format. Researches in Guardian for all requests including dependency, court order and client requests for prior child maltreatment history.
• Redaction Specialist – Performs red actions of all records in accordance with DCS policies and procedures and in accordance with Attorney General's Office (AGO) training or receive, log, review, process and send out requests for confidential DCS history.
• Completes daily/weekly statistical reports regarding production achieved. May require driving.
• Other duties as assigned as related to the position.

• Arizona Revised Statutes pertaining to confidentiality in the area of assignment
• Redaction procedures and associated software
• Processing requests for information from public, media, court, etc.

• Effective written and verbal communication
• Problem identification, analysis and resolution, including recommending a course of action regarding a wide variety of data from various computer sources and troubleshooting difficulties
• Conflict management
• Interpersonal relationships
• Organization
• Using computer hardware and software including Microsoft Office (Word, Outlook, and Excel, etc.)

• Learn the department's specialized systems (e.g., Guardian) to research record availability
• Apply statute and policy to varying types of records requests
• Review records requests to ensure validity
• Redact documents using available software
• Accurately track requests
• Maintain the strictest confidentiality

This position requires driving or the use of a vehicle as an essential function of the job. Employees must possess a current, valid, class‑appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. They must maintain acceptable driving records and complete all required driver training. A personally owned vehicle used for state business must have the statutorily required liability insurance.

All newly hired state employees are required to successfully complete the Electronic Employment Eligibility Verification Program (E‑Verify).

• Affordable medical, dental, life, and short‑term disability insurance plans
• Top‑ranked retirement and long‑term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi‑weekly for the first 3 years
• Sick time accrued at 3.70 hours bi‑weekly
• Deferred compensation plan
• Wellness plans

Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602‑255‑3141 or by email uests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602‑255‑2903 or by email  State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.