Public Assistance Eligibility Specialist - On-Site

Public Assistance Eligibility Specialist – On-Site | Phoenix, AZ 85007

Only Local Candidates.

Pay Rate:
Starts at $18.60/Hr + SoAZ great benefits.

M–F, 8–5.

• Review applications and determine eligibility for public assistance programs through interactive interviews and fact gathering.
• Verify form accuracy; follow up with applicants as needed to complete application processes.
• Communicate with applicants/recipients to address concerns and ensure proper program placement.
• Advise on appropriate public assistance programs and support applicants through the process.
• Explain program rules and policies to claimants, representatives, employers, doctors, and agencies.
• Solicit information to accurately determine eligibility.
• Maintain detailed and accurate records.
• Travel to various locations for off‑site meetings, training, or conferences as required.
• Complete a 7‑week in‑person training program (potential for FTE conversion after training).

• Minimum 2 years customer service experience.
• High school diploma.
• Strong written and verbal communication skills.
• Must work 100% on‑site and have reliable transportation.
• Able to start ASAP (expedited onboarding required).

• Experience performing eligibility reviews.
• Previous insurance adjudication experience.

Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short‑term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce.

Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.