Peer Coach - Guidance & Advocacy (PRCCHGA-02

Guidance & Advocacy Peer Coach

Join New Freedom – Where Second Chances Become Bright Futures

At New Freedom, we believe that recovery is strengthened through connection, mentorship, and community. As a Guidance & Advocacy Peer Coach, you'll serve as a trusted mentor, advocate, and role model for individuals working to rebuild their lives. Your support, encouragement, and lived experience can help create meaningful change and lasting success for those we serve. We move fast, expect a lot from each other, and show up every day to do meaningful, impactful work.

If you're driven, collaborative, and energized by making a real difference—this is where you belong.

We take care of the people who take care of others. At New Freedom, you'll enjoy:

• Competitive pay and strong benefits package $0 medical plan option + employer-supported coverage
• 401(k) with match
• Generous paid time off
• Free meals, snacks, drinks, gym access
• A mission that matters —and a team that works hard to deliver on it

The Peer Coach – Guidance & Advocacy serves as a recovery-focused mentor, member advocate, and program support professional responsible for helping members successfully navigate their New Freedom journey. This role provides peer support, member orientation, housing coordination, program guidance, and recovery-focused mentorship while helping create a welcoming, supportive, and engaging environment for members.

This role is ideal for someone who:

• Is passionate about helping others succeed in recovery
• Enjoys mentoring, coaching, and encouraging individuals through personal growth
• Believes in the power of peer support and lived experience
• Thrives in a relationship-focused, member-centered environment
• Enjoys helping people navigate challenges and connect to resources
• Wants to make a meaningful difference every day

What You'll Be Responsible For:

• Providing peer support, encouragement, mentorship, and recovery-oriented coaching to members
• Serving as a positive role model by demonstrating healthy coping skills and recovery principles
• Conducting facility tours and supporting new member orientation and engagement
• Helping members understand program expectations, services, and available resources
• Coordinating housing placements, room assignments, and housing-related logistics
• Supporting the Freedom Guide Program and developing member leadership opportunities
• Collaborating with clinical, admissions, facilities, housekeeping, and support teams to promote member success
• Maintaining accurate documentation and supporting program operations and member services

What Success Looks Like:

• Members feel supported, welcomed, and engaged throughout their recovery journey
• New member onboarding and orientation processes create a positive first impression
• Housing placements and transitions are coordinated efficiently and accurately
• Members are connected to resources, support systems, and opportunities for growth
• Recovery-focused relationships are built on trust, accountability, and encouragement
• Program documentation, operational processes, and service standards remain compliant and effective

What We're Looking For:

• Must be 21 years of age or older
• High school diploma or GED
• Peer and Recovery Support Specialist (PRSS) Certification required
• Behavioral Health Technician (BHT) designation required
• Minimum one year of peer support, behavioral health, recovery services, reentry services, or related experience (preferably 2 or more years of experience)
• Strong communication, organizational, interpersonal, and problem-solving skills
• Ability to maintain professional and ethical boundaries
• Proficiency with Microsoft Office applications and electronic documentation systems
• Lived recovery experience and willingness to appropriately use that experience to support others preferred
• Experience in residential treatment, behavioral health, substance use treatment, corrections, or reentry programs preferred
• Experience conducting orientations, mentoring, coaching, or facilitating groups preferred

Environment + Physical Demands:

• This position works in behavioral health, residential treatment, recovery, reentry, and community-based environments.
• The physical demands described here are representative of those…