Youth Outreach Coordinator

Are you ready to change lives together? Join the Keys to Change team! From the front lines to the back office, our mission to end homelessness is only possible through the hard work, talent, and expertise of our diverse and dynamic staff.

A career with Keys to Change is an opportunity to be the difference you want to see in the world. We offer a competitive total compensation package including medical, dental, life, paid holidays, vacation and personal time, and the satisfaction of giving hope and transforming lives.

Find your fit – let’s change lives together.

Keys to Change is activating a diverse and inclusive team with a wide range of backgrounds, perspectives, and skills to support the incredible diversity of the clients we serve. Beyond “prerequisites” and “minimum qualifications,” your unique combination of passion, lived experience, and/or education/work history may make you the perfect fit for Keys to Change.

Position:Youth Outreach Coordinator

Location: Phoenix

Job :166

# of Openings:1

The Youth Outreach Coordinator serves as the working lead for Keys to Change’s Youth Outreach efforts serving young adults ages 18–24 who are experiencing homelessness or housing instability across Maricopa County.

Working in partnership with the Regional Outreach Manager, Youth Outreach Specialists, and community partners, the Coordinator helps organize the daily work of the Youth Outreach Team, supports strong outreach practice, coordinates complex cases, leads youth case conferencing, strengthens community partnerships, and helps drive progress toward ending youth homelessness.

The Youth Outreach Coordinator continues to participate directly in outreach and maintains a smaller caseload of young adults, providing housing-focused navigation, advocacy, and problem-solving while helping ensure the broader team’s work remains coordinated, human-centered, data-informed, and focused on measurable outcomes.

This position provides functional leadership and coordination but does not have formal supervisory authority.

Serve as the working lead for daily Youth Outreach activities by helping coordinate outreach priorities, field activities, emerging needs, and team workflows in partnership with the Regional Outreach Manager.

Serve as a resource to Youth Outreach Specialists by supporting problem-solving, sharing effective practices, assisting with complex situations, and helping strengthen consistent youth outreach and housing-focused approaches across the team.

Work with young adults, Youth Outreach Specialists, and community partners to identify and overcome barriers to shelter, housing, benefits, employment, education, healthcare, and other resources that support housing stability.

Maintain a smaller caseload of young adults experiencing homelessness and participate in community-based outreach, navigation, advocacy, documentation support, warm hand-offs, and housing-focused problem-solving.

Organize and facilitate regular Youth Case Conferences with Keys to Change staff and community partners. Support collaborative problem-solving, clarify next actions, identify resources, and help move complex cases toward resolution.

Develop and maintain connections with youth-serving systems and organizations, including foster care and DCS-related resources, DES, education, employment, behavioral health, housing, shelter, benefits, and other community services.

Complete required coordinated entry, vulnerability, eligibility, and program assessments in accordance with current system requirements. Work with young adults to establish clear next steps based on their needs, strengths, goals, and available resources.

Connect young adults to appropriate programs and services, coordinate referrals, advocate alongside clients when barriers arise, and support successful transitions between providers.

Serve as a key point of coordination between Keys to Change…