Certified Peer Coach; PRCOACH

Posting Details

• Posted on September 18, 2026

• Peoria Facility, 2532 W Peoria Ave, Phoenix, AZ 85029, USA
• On-site
• Travel Required :
  Yes
• Pay or shift range: $20 USD to $23 USD
• Direct Service/Clinical
• Full-Time
• Requisition #: CERTI
  002238

Join New Freedom – Where Second Chances Become Bright Futures

At New Freedom, we don’t just believe in second chances— we help people thrive because of them. We are a mission-driven, high-performance organization committed to strengthening communities and empowering justice-involved and formerly incarcerated individuals to successfully rebuild their lives.

We move fast, expect a lot from each other, and show up every day to do meaningful, impactful work. If you’re driven, collaborative, and energized by making a real difference— this is where you belong.

We take care of the people who take care of others. At New Freedom, you’ll enjoy:

• Competitive pay and strong benefits package
• $0 medical plan option + employer-supported coverage
• 401(k) with match
• Generous paid time off
• Free meals, snacks, drinks, gym access
• A mission that matters— and a team that works hard to deliver on it

The Peer Coach provides recovery-oriented peer support, advocacy, skill development, and resource-navigation assistance to members participating in New Freedom programs. Drawing upon relevant lived experience and formal peer-support training, you will help members recognize their strengths, establish meaningful recovery goals, develop healthy coping strategies, and build the skills and support systems needed for greater independence and successful community reentry.

You will collaborate with Re-Entry Specialists, clinical personnel, and other treatment-team members to support member engagement, continuity of care, and progress toward individualized goals.

This role is ideal for someone who:

• Is passionate about using lived experience to bring hope and encouragement to others
• Believes in recovery, personal responsibility, self-advocacy, and second chances
• Builds meaningful connections while maintaining clear professional and ethical boundaries
• Is dependable, collaborative, and comfortable working in a fast-paced behavioral health environment
• Can provide compassionate support while holding members accountable to their goals

• Provide peer support, encouragement, and recovery coaching
• Help members develop and achieve recovery and reentry goals
• Connect members with resources, services, and community supports
• Facilitate member engagement through individual and group interactions
• Partner with treatment-team members to support positive outcomes
• Monitor member progress and communicate concerns appropriately
• Support community activities, appointments, and transportation needs
• Maintain accurate documentation, confidentiality, and compliance standards

• Members receive respectful, strengths-based, trauma-informed, and recovery-focused support
• Members are actively engaged in identifying and progressing toward meaningful recovery and reentry goals
• Member needs, progress, barriers, and concerns are communicated promptly through established channels
• Documentation is accurate, complete, and submitted within required time frames
• Professional and ethical boundaries are consistently maintained
• Required supervision, training, continuing education, and certifications remain current
• The Peer Coach works collaboratively with the treatment team while providing a meaningful peer-support perspective
• Productivity expectations, service standards, and departmental performance measures are consistently met

• High school diploma or GED
• Must be at least 21 years old
• Relevant lived experience involving recovery from…