Communications Specialist; CMMSPC-

• Pay or shift range: $20 USD to $23 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• Full-Time
• Requisition #: COMMU
  002258

Join New Freedom – Where Second Chances Become Bright Futures

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At New Freedom
, successful reentry begins long before release. As a Communications Specialist I, you’ll build meaningful connections with individuals who are incarcerated, providing mentorship, resources, encouragement, and practical reentry support that helps them prepare for their next chapter.

We move fast, expect a lot from each other, and show up every day to do meaningful, impactful work. If you’re driven, collaborative, and energized by making a real difference—
this is where you belong
.

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We take care of the people who take care of others. At New Freedom, you’ll enjoy:

• Competitive pay and strong benefits package
• $0 medical plan option + employer-supported coverage
• 401(k)
  with match
• Generous paid time off
• Free meals, snacks, drinks, gym access
• A mission that matters
  —and a team that works hard to deliver on it

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The Communications Specialist I provides mentorship, correspondence, resource navigation, and reentry preparation support to individuals who are currently incarcerated. Through letters, telephone calls, electronic communication, curriculum, and resource sharing, this role helps participants identify needs, prepare for release, and connect with resources that support successful community reintegration.

This role is ideal for someone who
:

• Believes in second chances and successful community reentry
• Is an excellent written and verbal communicator
• Builds supportive relationships while maintaining strong professional boundaries
• Is organized and comfortable managing detailed records and correspondence
• Enjoys connecting people with resources and practical solutions
• Brings empathy, accountability, consistency, and follow-through to their work

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• Communicating with participants through letters, calls, email, and other approved channels
• Providing mentorship, approved curriculum, resources, and reentry guidance
• Helping participants identify housing, recovery, community, and other reentry resources
• Processing correspondence and maintaining accurate participant records in Salesforce
• Monitoring participant information for needs, progress, concerns, and reentry barriers
• Collaborating with ADCRR personnel, families, community partners, and internal departments
• Meeting documentation, quality, productivity, and departmental expectations

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• Participants receive consistent, professional, and meaningful communication
• Correspondence and participant records are accurate, timely, and complete
• Participants gain access to relevant resources and practical reentry information
• Reentry needs and barriers are identified and appropriately communicated
• Professional and ethical boundaries are consistently maintained
• Communication helps participants remain engaged, accountable, and prepared for successful release

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• High school diploma or GED
• Must be 21 years of age or older
• Relevant experience or demonstrated knowledge of incarceration, corrections, reentry, recovery, peer support, criminal justice, or human services
• Working knowledge of recovery principles and community reentry needs
• Strong written and verbal…