QA Engineer

About Open Works

Open Works is a national facilities services company with more than 40 years of experience helping multi-location businesses create cleaner, healthier, and more efficient workplaces.

Open Works is a national facilities services company with more than 40 years of experience helping multi-location businesses create cleaner, healthier, and more efficient workplaces.

We're a people-first organization that believes our success starts with our employees. By investing in our team, embracing continuous improvement, and building strong partnerships with customers and franchise owners, we're creating innovative solutions that drive lasting results.

As a QA Engineer, you'll own and expand automated integration testing across our web and mobile application portfolio. You'll leverage modern AI-assisted development tools to build scalable test coverage, improve release quality, and support a continuous delivery mindset. This role partners closely with Engineering, Product, and Dev Ops to ensure customers receive reliable, high-quality digital experiences.

• Design, build, and maintain automated integration test suites for web and mobile applications.
• Use AI-powered tools such as Claude Code, Copilot, or similar platforms to accelerate test development and maintenance.
• Establish testing standards, frameworks, and processes that support efficient software delivery.
• Partner with developers and product teams to create risk-based testing strategies focused on critical user journeys.
• Identify, triage, and communicate defects based on user impact and business risk.
• Monitor and improve automated test coverage, pass rates, regression performance, and overall application quality.
• Integrate automated testing into CI/CD pipelines to streamline release validation.
• Help reduce manual testing efforts through automation and continuous improvement initiatives.
• Communicate quality risks and release-readiness recommendations to stakeholders.

• Bachelor's degree in Computer Science, Engineering, or equivalent professional experience.
• 3+ years of QA, test automation, or software testing experience supporting production applications.
• Experience with AI-assisted development tools such as Copilot, Claude, or similar technologies.
• Hands-on experience with modern test automation frameworks such as Playwright, Cypress, or Postman/Newman.
• Experience testing APIs and integrating automated testing into CI/CD workflows.
• Working knowledge of Git and basic SQL.
• Strong problem-solving skills and the ability to prioritize testing efforts based on risk and business impact.
• Excellent written and verbal communication skills with a collaborative, team-first mindset.
• Experience with AWS environments, mobile testing, or scripting languages such as JavaScript, Type Script, or Python is a plus.

• Own and shape the quality strategy for a growing portfolio of applications.
• Work with cutting-edge AI-assisted development and testing tools.
• Help build scalable testing frameworks and best practices from the ground up.
• Collaborate closely with Engineering, Product, and Dev Ops teams on high-impact initiatives.
• Influence release quality while supporting a fast-moving, continuous delivery culture.
• Join a people-first organization that values innovation, collaboration, and continuous improvement.
• Competitive compensation, comprehensive benefits, and opportunities for career growth.