Dispatcher, Transportation

1.0 DUTIES AND RESPONSIBILITIES

This position is responsible for dispatching, checking in, and managing training flights and simulators. Please see available shift below:

• Sunday through Tuesday, 6:00 am to 4:30 pm

Responsibilities include:

• Dispatch and check in aircraft and simulators using an online resource management system.

• Verify students' identity and assure they have proper documentation to fly.

• Be problem solvers and act as structured communicators between pilots / maintenance / students/ supervisors.

• Responsible for initiating lines of communication for safe operations and during incidents.

• Perform other related duties and assignments as required.

• Supports and participates in the organization's Continual Improvement Program to comply with ISO 9001:2015 requirements by adhering to processes and procedures.

2.0 REQUIREMENTS

2.1 EDUCATION

• Education preferred:
High School Diploma or GED.

2.2 EXPERIENCE

• Logistical or flight school operational experience preferred.

2.3

SKILLS AND ABILITIES

• Must be detail oriented and have good computer operating skills.

• Customer service skills are a must.

• Excellent oral and written communication skills.

• Ability to identify problems or potential problems and develop and implements solution.

2.4 KNOWLEDGE

• Microsoft Office is preferred (Excel, Word, Outlook)

2.5 EQUIPMENT/MACHINERY USED

• General office equipment including a personal computer, facsimile, copier, laminating machine, labeling machine, etc.

3.0 PHYSICAL AND SAFETY REQUIREMENTS

• Will be working primarily inside the facility.

• May have limited exposure to aircraft, simulators and equipment.

• May require prolonged periods of sitting or standing and computer use.

4.0 OTHERS

• Extreme attention to detail.

• Self-starter, does not wait for others to provide work, finds ways to keep busy or help others.

• Works with minimal supervision.

• Innovative/creative, finds faster ways to do things to save time to the organization and the client.

• Flexible/adaptable to fast changing pace and instructions according to client priorities.

• This position is listed as Non-Exempt.