Compliance Operations Manager

About the Role

The Compliance Operations Manager is responsible for building, scaling, and leading Pre Pass operations for our Compliance Offerings. This leader will design systems, processes, and a high-performing team to support fleet compliance, drive compliance, drug & alcohol programs, and ongoing audit readiness. The role is critical to reducing risk and enabling scalable growth for our customers.

This position is ideal for someone with hands‑on experience in transportation compliance who thrives in building new teams, is organized, and process driven.

Compliance Operations Leadership

• Build and lead a compliance operations team (driver compliance, D&A, fleet compliance)
• Develop SOPs and scalable workflows for all compliance processes
• Establish KPIs and reporting for compliance performance

Driver Compliance & Onboarding

• Oversee the Driver Qualification File (DQF) program and ensure completeness and accuracy
• Ensure all drivers in the program meet CDL, medical certification, and FMCSA requirements
• Build and optimize onboarding workflows for owner‑operators and company drivers
• Manage MVR checks, background verifications, and prior employer inquiries

Drug & Alcohol (D&A) Program Management

• Own the Pre Pass D&A consortium program in compliance with FMCSA regulations
• Manage random testing pool, pre‑employment, post‑accident, and reasonable suspicion testing
• Ensure compliance with the FMCSA Drug and Alcohol Clearinghouse
• Manage third‑party administrators (TPAs) and testing vendors
• Maintain accurate records and ensure audit readiness

Systems, Reporting & Continuous Improvement

• Build dashboards and reporting for compliance metrics and risk indicators
• Identify gaps and drive continuous improvement initiatives in FD360

• 5+ years of experience in trucking, logistics, or fleet compliance
• Strong knowledge of FMCSA, DOT, and safety regulations
• Experience managing compliance programs (driver, fleet, or D&A)
• Experience leading or building teams
• Strong operational and process design skills

Bonus Points For

• Experience executing a compliance strategy
• Experience with compliance platforms
• Experience managing audits or regulatory reviews
• Knowledge of IFTA, IRP, and multi‑state operations
• Bachelor’s degree in Logistics, Business, or related field

Desired Characteristics

• Operational leadership and team building
• Strong attention to detail and regulatory rigor
• Process design and scalability mindset
• Proactive approach to problem‑solving and continuous improvement
• Strong communication and cross‑functional collaboration

• Robust benefit package that includes medical, dental, and vision that start on date of hire.
• Paid Time Off, to include vacation, sick, holidays, and floating holidays.
• Paid parental leave.
• 401(k) plan with employer match.
• Company‑funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well‑being (i.e., ski passes, retreats, gym memberships).
• Tuition Reimbursement Program.
• Voluntary benefits, to include, but not limited to Legal and Pet Discounts.
• Employee Assistance Program (available at no cost to you).
• Company‑sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well‑being of employees.
• Community Give‑Back initiatives.
• Culture that focuses on employee development initiatives.
• Company‑wide bonus and commission plans.