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Customs Trade Agent

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: FedEx Group
Full Time position
Listed on 2026-06-09
Job specializations:
  • Transportation
    Transportation Manager, Dispatcher, Transportation Logistics, Freight
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Overview

Coordinate the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers. Provide impeccable customer service. Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs. Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGAs (participating Government Agencies).

Maintain and keep current all shipment documentation in compliance with all record keeping requirements. Adhere to all international importing regulations. Work closely with other internal staff and departments to deliver high level of service to customers. Process agency brokerage shipments. Ensure all government and organizational policies are followed. Performs other duties as assigned.

Responsibilities
  • Coordinate the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
  • Provide impeccable customer service.
  • Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.
  • Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGAs (participating Government Agencies).
  • Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
  • Adhere to all international importing regulations.
  • Work closely with other internal staff and departments to deliver high level of service to customers.
  • Process agency brokerage shipments.
  • Ensure all government and organizational policies are followed.
  • Performs other duties as assigned.
Qualifications
  • HS Diploma or GED required. No industry experience required. No work experience required.
  • A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment.
  • Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills.
  • Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.
  • Ability to use multiple systems and reference material. Interact with internal staff, management of all levels, internal departments.
  • Preferred:
    Onsite role that requires regular, in-person attendance;
    Not remote work. Monday–Friday, 6:00 AM – 2:30 PM MST. (Required Overtime).

    Location:

    Phoenix, Arizona 85034 (within a 50-mile radius).
  • Pay:
    Typical starting rate: $18.50.

Fed Ex Logistics is an Equal Opportunity Employer including, Vets/Disability.

Fed Ex Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00).

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