Delivery Specialist Supervisor

Tessenderlo Kerley, Inc. is a company of diverse businesses unified by shared values and vision. We serve the agriculture, mining, industrial and water reclamation markets with a broad range of products and technologies, worldwide. Serving these customers well is a passion and a commitment-one which the people of Tessenderlo Kerley find rewarding, empowering and meaningful.

If you want the work you do to make a positive impact on the world in which we live, working alongside innovative, quality-focused people of vision, then Tessenderlo Kerley is the right place for you.

You will report to the Supply Chain Service Manager and oversee the safe, efficient execution of 20,000+ annual shipments across multiple transportation modes. The role is accountable for meeting delivery requirements while managing over $20M in annual truck spend. You will also lead and develop a team of Delivery Specialists supporting Tessenderlo Kerley’s business units.

What we need from you:

• Develop and maintain a reliable, cost-efficient, and safety-focused carrier network to support ongoing and future logistics needs.
• Coordinate daily communication with plants, terminals, inventory control, and customer service to ensure accurate and timely delivery execution.
• Partner with supply chain and business units to confirm inventory availability and align transportation with operational demand.
• Ensure compliance with all safety policies, DOT and government (49 CFR) regulations, and company requirements, including proper documentation.
• Supervise and support Delivery Specialists, driving cost reduction initiatives while maintaining high service levels.
• Oversee dispatch, load scheduling, and rate negotiation to optimize transportation efficiency and cost performance.
• Collaborate with IT and external vendors to enhance logistics systems, tools, and operational visibility.
• Reinforce a strong safety culture in partnership with HS&E across all logistics activities.
• Manage carrier relationships, including performance monitoring, issue resolution, and annual service reviews.
• Deliver responsive, high-quality service by addressing transportation inquiries and resolving issues in a timely manner.
• Support sustainability goals by improving transportation efficiency and reducing environmental impact.
• Implement standardized processes for effective issue resolution and customer satisfaction.
• Utilize data and metrics to optimize fleet utilization and third-party carrier selection based on cost and service.
• Establish and track KPIs to ensure consistent execution, productivity, and on-time performance.
• Evaluate operational challenges, analyze data, and implement practical solutions to improve performance.
• Assist in developing training and cross-training programs to strengthen team capability and ensure coverage.

• Bachelor’s degree or equivalent practical business experience
• Working knowledge of DOT and government regulations (CFR 49) and NMFC standards
• 10+ years of transportation experience; liquid bulk preferred
• Leads by example in day-to-day operations while consistently performing under pressure
• Trains, coaches, and develops team members across varying skill levels
• Strong communication, listening, and negotiation skills with carriers, vendors, and internal teams
• Analyzes supply chain operations and drives practical, continuous improvements
• Sets high performance standards and ensures consistent execution across the team
• Promotes accountability and ownership to meet service, safety, and cost targets
• Advanced proficiency in Microsoft Office, particularly Excel for operational tracking and reporting

Why join Tessenderlo Kerley:

• Work/life balance
• Fun and rewarding environment
• Learning, development and teamwork
• Community involvement/outreach
• Challenging and meaningful work

Benefits & Rewards:

• Medical-Dental-Vision-Prescription (low employee premiums!)
• 401(k) plan with dollar-for-dollar matching, up to the first 5% of employee contribution
• 401(k) Company Retirement Contribution at year-end at up to 4% of annual base salary
• Short-Term Incentive awards based on measured performance criteria
• Life Insurance – 2x Annual Base Salary
• Paid vacation and sick time, and 10 paid holidays per year
• Tuitio…