Operations Associate

Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing a strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, enabling flexibility and resilience in the supply chain.

The Operations Support is responsible for controlling freight forwarding shipments into and out of the station across various modes of transportation based on customer requests. The primary focus is providing high-level operations excellence and a quality customer service experience to all customers while maintaining station KPIs.

• Tracking and tracing outbound shipments
• Inspecting outbound freight
• Contracting new carriers as needed and assigning carriers and providing load tenders
• Communicating freight status and any problems to other stations and customers, and updating the system
• Providing customer service
• Running reports
• Working overtime and weekends on call rotations
• Data entry of shipments into transportation management system
• Domestic air and ground routing (including Canada)
• Negotiating freight rates
• Developing collaborative carrier relationships
• Finding and developing new logistics/freight opportunities and designing carrier solutions for other Pilot offices and external customers

• Multi‑tasking while maintaining precise attention to detail
• Excellent verbal and written communication skills
• Typing speed of 35+ words per minute
• Ability to work in a demanding, high‑volume environment with frequent email and calls
• Proficiency in Microsoft Excel and Word
• Tech savvy

High school diploma or equivalent is required.

• Medical
• Dental
• Vision
• 401(k) + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible work schedules (when possible)
• And more!

Hourly: $24 per hour. The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Maersk is committed to a diverse and inclusive workplace and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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