Relief CSR

Meet Vestis®:
For the People Who Make It All Work

A leading provider of uniforms, workplace supplies, and professional cleaning that supports businesses in maintaining a safe, confident, and productive environment.

The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a highly competitive environment and successful Relief CSRs must balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief CSRs strive to generate goodwill and loyalty while performing their work in a professional manner at all times.

• Safely operate a company step van in the designated area to provide products and services to a variety of clients.
• Verify daily preventative maintenance of the vehicle and maintain proper operator documentation.
• Manage daily route independently to ensure accurate and timely delivery.
• Load and unload product per company policies, procedures, and guidelines.
• Review invoices daily for complete and accurate information and make corrections as needed.
• Meet sales goals and promote overall route growth to enhance profitability.
• Develop leads/prospects, call prospective customers to solicit business, prepare service agreements, and install new accounts; assist the sales organization with procuring additional new business.
• Possess a strong understanding of services, policies, and pricing methods and communicate them clearly to customers.
• Monitor customer feedback and handle issues promptly and courteously.
• Treat personal safety and the safety of others with utmost priority; use safe precautions, proper tools and equipment, and adhere to all safe work practices and policies.
• Perform other duties as reasonably required or assigned that are within the scope of the enumerated activities.

• Minimum 21 years of age, valid driver’s license, and an excellent driving record.
• Customer service experience with consistent customer contact.
• Strong math and basic computer skills.
• Experience selling services/products and generating new business preferred.
• Excellent customer service and verbal communication skills.
  
  Ability to work independently, exercise sound judgment, and solve customer concerns quickly.

• Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographic location.
• Fast‑paced environment sometimes requiring irregular and long hours.

• Routinely lift and maneuver a minimum of 25 lbs and load/unload product from truck without assistance.
• Occasionally lift and maneuver 50+ lbs.
• Position requires bending, squatting, climbing, and reaching.

High school diploma or equivalent.

Valid driver’s license.

Vestis is an equal‑opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, relation, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. This employer is required to notify all applicants of their rights pursuant to federal employment laws.