Delivery Operations Assistant

About The Role

Arizona Flower Market is the Valley's largest wholesale and DIY flower source, serving professional florists,designers, and flower lovers throughout our community.

We're looking for an organized, dependable,detail-oriented team member to help keep our daily delivery operation running smoothly.

You'll build and coordinate routes, communicate with drivers throughout the day, solve delivery issues asthey happen, maintain basic vehicle and driver records,answer phones and messages, and work alongside our warehouse team when needed.

This role is a great fit for someone who can stay organized under pressure, communicate clearly,solve problems quickly, and hold people accountable while still being willing to jump in and help.

Schedule daily routes, special pickups and drop-offs,and make adjustments throughout the day as needs change.

Communicate instructions and route changes,keep drivers on track, and help ensure expectations are clearly understood.

Respond to missed or incorrect deliveries,route issues, special circumstances, and other problems that require a quick solution.

Use routing software, driver apps, spreadsheets,and other tools while assisting with driver pay records and basic vehicle information.

Work in the warehouse, cooler, loading areas,and vehicles to help ensure orders are prepared and drivers leave with the correct product.

Step in to make local deliveries or run errands when operational needs require additional support.

You can keep routes, drivers, deliveries,and changing priorities straight throughout the day.

You're comfortable communicating clearly with drivers, customers, warehouse staff, and management.

You stay calm, think quickly, and work toward solutions when something doesn't go as planned.

You can set expectations, follow up, and address issues directly when necessary.

You're confident using computers, spreadsheets,apps, and learning new systems.

You take initiative and is willing to help wherever the operation needs you.

Before applying, please make sure you can meetthe following requirements.

• Valid Arizona driver's license with a clean driving record
• Comfortable driving company vehicles
• Able to complete a pre-employment drug screening
• Comfortable working in refrigerated cooler conditions
• Able to repeatedly lift 20–60 lbs
• Comfortable standing, bending, kneeling,and performing physical work throughout the day
• Flexible availability, including weekends and major holidays when needed
• Able to multitask in a fast-paced,changing environment
• Comfortable communicating expectations and holding drivers accountable

Preferred, but not required: Routing, dispatch, logistics, or delivery experience;
Phoenix/Valley area knowledge; box truck driving experience; and floral experience.

This is a full-time position
with a rotating schedule. Arizona Flower Market operates seven days a week, so team members must have schedule flexibility, including weekends.

Typical shifts fall between5:00 AM and 6:00 PM
, depending on operational needs.

During major floral holidays, extended hours maybe required. Time-off requests may also be limited beginning approximately two weeks before major holidays.

• Health Insurance
• Vision Insurance
• Paid Time Off
• Employee Discount

If you're organized, dependable, comfortable solving problems, confident using technology, and willing to jumpin wherever needed, we'd love to hear from you.