Warehouse Lead

Warehouse Lead

Location: Phoenix, AZ

Work Hours: Monday to Friday from 10:00 AM to 08:30 PM, 3 Saturdays a month from 07:00 AM to 02:30 PM

Seniority Level: Mid-Senior Level

Employment Type: Full-time

Compensation: This hourly, non-exempt position pays from $21.75 to $24.75 per hour, with overtime compensated at 1.5 times the base rate. New hires usually earn between $54,400 and $71,000 annually, or more, depending on experience, overtime hours, and bonuses.

Summary: The Lead is directly responsible for supervising warehouse members, conducting floor operations, and complying with safety regulations in the warehouse.

Essential Duties and Responsibilities:

• Ensure day‑to‑day tasks are being completed in a timely manner.
• Responsible for managing warehouse members.
• Pull slabs from the warehouse from the slab orders provided.
• Move slabs to loading areas by using overhead cranes.
• Ensure that product is well secured on vehicle/truck and takes all necessary safety measures.
• Unload slabs from containers using forklifts.
• Conduct floor operations and assign team members to different areas as required.
• Lead stand‑up meetings and perform effective shift changeover.
• Train and certify operators (includes forklift, crane, scissor lift, saw, packing, loading, etc.).
• In charge of maintaining a safety‑oriented environment.
• Proactively prevent injuries.
• Follow and enforce all safety procedures according to the standards.
• Use problem‑solving tools and collaborate with team members to eliminate safety issues.
• Make sure warehouse area is clean for customer tours during the daytime.
• Use the systems to deliver customer orders complete and on time.
• Identify process constraints and use lean management techniques to improve material flow, quality, and inventory accuracy.
• Lead projects and other collaborative continuous improvement activities.
• Proficiently use problem‑solving tools such as 5S, 5 Why, PDCA, and focus boards.
• Perform additional duties as required and/or requested.

Education and/or Experience Requirements:

• Effective use of technology including PCs, scanners, and tablets (iPad).
• Strong skills in communication (written/verbal), time management, and problem solving.
• Ability to learn about product, process, and equipment.
• Ability to lead, train, coach, and motivate warehouse employees.
• Ability to make sound decisions and delegate appropriately.
• 1–2 years of supervisor experience preferred.
• Minimum 2 years of experience in the stone industry.
• Forklift and crane experience.
• High school education required.
• LEA, Toyota Production System, Green Belt, 5S, or other continuous improvement training desired.
• Excellent oral and written English language communication skills.
• Provide high level of customer service.
• Good organizational skills.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
• The employee must regularly lift, pull and move up to 50 pounds and occasionally up to 70 pounds. Specific vision abilities required by this job include close vision.
• This is a safety‑sensitive position.

Benefits:

• Referral, holiday, and annual bonuses or commission opportunities.
• Eligibility for an annual merit‑based increase.
• Paid Time Off.
• Medical, Dental, and Vision Insurance.
• Company‑paid short‑term and long‑term disability.
• Company‑paid life insurance.
• Tuition reimbursement.
• Traditional and Roth 401(k) plans with company matching contributions.
• Free, company‑sponsored 1‑on‑1 tutoring for children/dependents of MSI employees in grades K‑12, including free tutoring for SAT and ACT tests.

MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group.

MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.