Accounts Receivable Specialist

The Accounts Receivable Specialist is responsible for managing the full accounts receivable lifecycle, with a primary focus on collections and cash application. This role ensures timely and accurate application of customer payments, proactive collection of outstanding balances, and maintenance of accurate AR records. The ideal candidate is detail-oriented, organized, and comfortable working cross-functionally to resolve discrepancies and improve cash flow.

Location: Phoenixville, PA (on-site)

• Manage assigned portfolio of customer accounts to ensure timely payment of outstanding invoices
• Conduct regular outreach via phone, email, and customer portals to follow up on past-due balances
• Resolve billing discrepancies and disputes in collaboration with Sales, Customer Service, and Accounting
• Monitor aging reports and elevate delinquent accounts as appropriate
• Maintain detailed and accurate collection notes and documentation
• Apply daily customer payments (checks, ACH, wire, credit cards, lockbox) accurately and timely
• Research and resolve unapplied cash, short pays, over payments, and deductions
• Reconcile customer accounts to ensure payments are properly matched to invoices
• Assist with month-end close activities related to cash and AR
• Maintain accurate AR subledger and customer account records
• Prepare and analyze AR aging reports and collection metrics
• Support internal and external audit requests related to AR
• Assist with process improvements to enhance cash application efficiency and collection results

• 2+ years of experience in Accounts Receivable with a focus on collections and cash application
• Strong understanding of AR processes and customer payment methods
• Proficiency in accounting systems and Excel
• Excellent communication and customer service skills
• Strong attention to detail and ability to manage multiple priorities